Billing FAQs
You are able to change your subscription plan directly through the billing section in your account once your current plan expires.
If you wish to upgrade your subscription plan while you have another plan active, you can do so by contacting customer support in the Kommo chat found in your account (click on profile picture, in the bottom left corner a Contact Support button will appear) or by email at support@kommo.com
Our team will be glad to help you upgrade your Kommo subscription plan.
to have users with different plans in the same account.
For subscriptions of 9,12 and 24 months discounts apply. For more info on payment periods and discounts check out the billing section in your account: Settings > Billing
Yes, in order to refund your remaining subscription contact the Kommo customer support team your account (click on profile picture, button will appear in the bottom left corner) or by email at support@kommo.com.
Once you confirm the refund, your account will be deactivated. Only account administrators can request a refund.