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Start your 14-day trial
You’ll get full access to all features and 10GB storage. No credit card required.
Start your 14-day trial
You’ll get full access to all features and 10GB storage. No credit card required.
Choose the AI CRM plan that matches your workflow
Explore all of Kommo: book a demo or try free for 14 days. No credit card required.
Explore all of Kommo: book a demo or try free for 14 days. No credit card required.
Free for 14 days, no credit card required.
Base
For small teams – access AI essentials for simple workflow
15
Billed $90/user for 6 months
1 WhatsApp number and Instagram account included. Each additional user unlocks 1 more channel
- Core features
- Core workspace
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI basics
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
Advanced
For growing teams – automate chats with smarter AI tools
25
Billed $150/user for 6 months
3 WhatsApp numbers and 3 Instagram accounts. Additional channels unlocked per extra user after limit
- All in Base +
- Automation tools
- Pipeline automation
- Broadcasting
- No-code bots
- More AI power
- Up to 3 AI agents
- AI field value suggestions
- Missed message detection
Pro
For mature teams – scale higher with advanced AI automation
45
Billed $270/user for 6 months
Unlimited WhatsApp numbers and access to Instagram accounts across all integrations
- All in Advanced +
- Booking & scheduling
- Create booking page
- Share scheduling link
- Audience activation
- Create dynamic segments
- Sync audiences to ad platforms
- Track campaign ROI
- Full AI kit
- Up to 50 AI agents
- AI appointment booking
- Voice message handling
- Sales & marketing analytics
Enterprise
Custom AI CRM with top-grade security, control and support
Custom
The cost for Enterprise depends on your custom business needs. Contact our sales team for more information
- All in Pro +
- Enterprise controls
- Single sign-on (SSO)
- Enterprise-grade security
- Priority data processing / SLA
- Scheduled backups
- Customer success
- Priority support
- Dedicated account manager
- Priority issue resolution
Choose a plan based on the level of AI automation and support your team needs and scale as your business grows.
View detailed plan comparison
Why teams choose Pro
The advantage of this tariff over other pricing plans:
💬 Massive communication
Handle DMs, broadcasts, and high-volume conversations across multiple channels
🧑💻 Booking workflows
Automate scheduling, availability, and follow-ups without manual coordination
📈 Revenue-focused growth
Track ROI, optimize campaigns, and uncover lost revenue opportunities
📍 Multi-location businesses
Run separate AI agents, channels, and workflows across teams or branches
AI you can rely on
Meet the AI agent that assists clients, analyzes their needs, and recommends products — round the clock.
FAQ Frequently asked questions
The right Kommo plan depends on your team size, sales complexity, and how much AI automation you need.
- Base is ideal for small teams getting started with AI-powered CRM essentials.
- Advanced works best for growing teams that need more automation and smarter workflows.
- Pro is designed for teams that want advanced AI automation, deeper insights, and scalable sales processes.
- Enterprise is built for large organizations that require custom AI capabilities, enhanced security, and dedicated support.
If you’re unsure, you can book a demo to get plan recommendations based on your workflow, or try Kommo free for 14 days to see which plan fits your team best.
Monthly payment is not currently available. The minimum subscription period is 6 months.
Kommo does not charge any mandatory extra fees. Your plan price covers all core features included in your subscription. Optional additional costs may apply only if you choose to:
- Use paid third-party integrations or external services
- Increase your Kommo AI credits beyond what’s included in your plan
You stay in full control of these upgrades, and they’re only added if and when you need them.
You can cancel your subscription at any time. However, the cancellation will take effect at the end of your current billing cycle, and you will continue to have access until then. Read more in our Refund policy.
During the 14-day trial period, you get full access to all Kommo’s features. The only restriction is that media storage is limited to 10GB.
You can add both paid and free users. Paid members can move freely through your Kommo account, using any account features that you have given them access to use.
Free users have limited rights: they can view and chat within the client profiles that have been specifically shared with them.
You only need a Base plan to integrate all your messengers and more than 100 other integrations on our marketplace.
We bill in USD only, but you may be able to find an official partner who resells Kommo in your currency.
You can use your card or choose from popular payment systems like PayPal.
Every user on the account needs to be on the same plan.
Yes. Each plan will come with a different number of credits, multiplied by the number of licenses/seats on the account. For example, on the Pro plan, each seat will grant 2250 credits, so an account with 3 seats will have 2250*3=6750 credits.
Credits are allocated based on your plan and multiplied by the number of seats on your account. For the Base plan, you get 750 credits; for the Advanced plan, 1250 credits; and for the PRO plan, 2250 credits. These credits are renewed monthly on your billing date.
No. Credits reset on your billing date month, and unused credits do not carry over.
You can either upgrade your Kommo plan, buy more seats, or purchase additional Kommo AI credit packages at any time to continue using AI features without interruption. Purchasing additional AI credits is the most cost-effective option.
Plans
Pricing
Base
$15
USDper user/month
Advanced
$25
USDper user/month
Pro
$45
USDper user/month
Enterprise
Custom
Depends on your setup
Chat with clients in popular apps like WhatsApp without leaving Kommo
Exchange an unlimited number of messages with your website visitors for free
Connect personal and team-shared email addresses
Create shareable forms that send submitted data straight to Kommo
Add a button for your website that lets clients connect through any messenger
Customize your chat button to react to a website visitor's actions
Connect apps for calling and texting
Feed data from Google Sheets to Kommo automatically
Create and fill in lead profiles from emails automatically
Create leads by scanning business cards
Automatically capture leads from Meta, TikTok, and LinkedIn lead form ads and instantly turn them into conversations and pipeline leads
Connect your business directly to the official WhatsApp Business Platform for scalable messaging and automation
Manage multiple WhatsApp numbers for different teams, stores, brands, or sales reps
Send approved WhatsApp message templates for notifications, follow-ups, reminders, and campaigns
Build interactive WhatsApp experiences with forms, selections, and guided customer journeys
Showcase multiple products, offers, or options inside a swipeable WhatsApp message
Let customers browse products, prices, and details directly inside WhatsApp conversations
Send interactive WhatsApp menus that let customers quickly choose options, services, or products in chat
Add clickable reply and action buttons to WhatsApp messages to speed up customer responses and actions
Connect and manage Instagram DMs & comments from multiple accounts in one workspace
Automatically detect whether someone follows your Instagram account during conversations
Instantly start private Instagram conversations when someone comments on your posts
Automatically welcome new followers and turn them into conversations through direct messages
Turn Instagram Story replies and reactions into automated DM conversations
Add tappable prompts that encourage potential leads to begin a conversation with you in direct messages
Automatically launch workflows and replies when specific words or phrases are mentioned
Collect emails, phone numbers, and customer information directly inside chat conversations
Connect and manage conversations from multiple Facebook pages in one workspace
Connect TikTok messaging accounts to capture and manage customer conversations in one inbox
Connect Telegram messaging accounts to capture and manage customer conversations in one inbox
Communicate with clients via email and popular messengers like WhatsApp
Create targeted messaging campaigns to send through chats like WhatsApp
Make personalized template messages and emails to send to clients
Keep a record of every call in the client's profile
Connect apps for routing calls to the right team member
Collaborate with team members in direct messages or in lead profiles
Create tasks for yourself and team members within client profiles
Track all your tasks and get reminders about what's coming next
Automatically fill in docs with client information
Take Kommo on the road with our Android and iOS apps
Exchange an unlimited number of docs, pics and videos with clients (10 GB limit during trial)
Create multiple custom lists that you can use in lead profiles
Create and manage booking calendars for appointments, meetings, demos, or consultations
Assign specific team member or specialist to each appointment type
Create unlimited booking options for different services, teams, locations, or meeting formats
Schedule and manage meetings directly inside the CRM lead card
Automate confirmations, reminders, follow-ups, and appointment workflows with Salesbot
Share a booking page link where customers can choose available time slots online
Let AI handle appointment scheduling, availability checks, and booking conversations automatically in chat
Build digital assistants that can chat with clients and accomplish workflows
Create salesbots in an easy-to-use visual workspace
Instantly collect feedback that helps you gauge how clients feel about your brand
Launch messages and emails based on scheduled- and behavior-based rules
Create automations powered by even more triggers: adding/removing tags and updating fields
Trigger workflows based on rules, such as setting a task when a client is assigned to a user
Gives you a concise overview of any conversation with one click — what was discussed, what’s unresolved
Generates a rewritten version of your messages to refine tone, clarity, and structure
Speed up conversations by using AI-powered response suggestions, drawn directly from your knowledge sources
Recognize action points like follow-ups or meetings in chats and create task drafts instantly
Prevent missing data by having AI suggest updates to client fields from your chats, emails, notes and audio
Identify missed questions with one click and ensure nothing goes unanswered
Use AI to analyze sales performance, identify patterns, and surface insights across your CRM data
The number of AI agents you can use within the CRM at a particular time
Respond instantly to clients with AI-driven replies, powered by your knowledge sources
Set custom triggers to activate AI actions and responses exactly when needed
Enable your AI agent to automatically process voice messages from clients and reply in text
Let your AI agent automatically schedule appointments with clients based on your availability
Create up to 50 board-like views for tracking where your clients are in the sales process
Personalize the names of each stage in your pipeline
View whether outgoing chats and emails have been sent, delivered or read
View when a link you sent is clicked
Search in a client's profile for messages, notes, tasks and more
Active leads are clients who are in any of the active (non-closed) stages of a pipeline
Contacts are individuals connected to a client profile
Create your own fields to customize client profiles with the info your business needs
Require users to fill in important fields at particular stages in the pipeline
Get game-changing add-ons for fields: 2 new field types for global currencies and catalogs, ability to use formulas in fields, ability to set field visibility
Create dynamic customer audiences based on pipeline stages, behavior, conversations, tags, or purchase activity
Sync CRM audiences with Facebook Ads to launch retargeting campaigns and/or create lookalike audiences in your ad account
Send customer segments to Google Ads to improve targeting, retargeting, and campaign performance
Track where every lead comes from using UTM parameters across Click-to-WhatsApp ads, Instagram ads, web forms, and website chat buttons
See which chat sources earn you valuable clients and which waste your time
Send lead and pipeline stage data to Google Analytics to measure conversions and track how leads move through your sales funnel
Send conversion events, such as leads and purchases, directly from Kommo to Meta for more accurate ad tracking, optimization, and attribution
Send conversion events directly from Kommo to Tiktok for more accurate ad tracking, optimization, and attribution
See all your important sales stats and favorite filters in one customizable view
Get a report that helps highlight why some clients are buying and others aren't
Track call activity, set performance goals for users and forecast future sales
Create a formula that helps you instantly predict any client's likelihood to buy
Measure ad spend, sales revenue, and return on investment across your marketing campaigns
Use AI to analyze sales performance, identify patterns, and surface insights across your CRM data
Contact the Kommo team to help with your account
Hire a 3rd party expert to set up or customize your account
Connect your favorite apps to Kommo
Build your own integrations and widgets
Customize Kommo to fit your business
Trigger automations based on webhooks
Get immediate support from our expert team to resolve queries quickly and efficiently
Work with a personal expert to optimize your onboarding, strategy, and long-term success
Receive a quick resolution for any issues or bugs in your account to get back on track quickly
An SSL certificate helps to protect your sensitive information from being intercepted by unauthorized parties
Set how much access to give each team member
Group users into teams for team-wide permission setting, data filtering, mentions and more
Control which IP addresses have access to your account
Control access to view and edit certain fields
Set limits on how many cards or lists users can view, track your team's activity, and get notified when limits are exceeded
Rest easy, we back up all your data daily
Protect your data with automatic backups scheduled weekly or monthly
Set flexible backup intervals, from hourly to long-term schedules to fit your workflow
View the full event history in your account for any time period, including changes to leads, contacts, tasks, companies, and lists
Securely access Kommo with single sign-on using your corporate credentials
Enhance your security with advanced protocols and compliance standards to safeguard your data
Experience faster data processing with guaranteed priority under the SLA
