⚡AI-powered Instagram CRM

Finally, a CRM that actually gets your DMs

10x

your DM conversions with Kommo

70%

faster replies with Instagram CRM

8.6x

boost in lead retention rate

Capture leads right in your Instagram DMs

Meet your new hustle buddy — ice-breakers, button messages, and chatbots that turn curious scrollers into real connections.

Instagram DM conversation where a customer asks to make an order and an AI agent replies with a prompt to choose productsInstagram DM conversation where a customer asks to make an order and an AI agent replies with a prompt to choose products

Qualify leads with smart Instagram automation

Turn every like, DM, and story mention into a warm lead with follow-ups that never ghost.

Instagram comment triggering an automated reply that creates a lead and moves it through a CRM pipelineInstagram comment triggering an automated reply that creates a lead and moves it through a CRM pipeline

Bring every conversation into one inbox

Manage your leads across Instagram, WhatsApp, TikTok and more in one place. Every connection is tracked, nurtured, and ready for the next opportunity.

Unified inbox showing Instagram and WhatsApp conversations managed together in one CRM interfaceUnified inbox showing Instagram and WhatsApp conversations managed together in one CRM interface

Turn followers into paying customers with Instagram CRM

Move beyond likes and comments — Kommo Instagram CRM helps you send personalized offers and close sales right in your DMs.

Instagram DM conversation where a customer shares contact details and completes a purchase inside the CRMInstagram DM conversation where a customer shares contact details and completes a purchase inside the CRM

Instagram CRM: Built for teams who turn scrolls into sales

Increase your sales beyond the ’Gram

For those who want more, Instagram CRM transforms everyday engagement into stronger connections, and long-term customers.

Instagram story mention triggering an automatic DM reply with a personalized message and link

Auto-respond to story mentions with messages that actually connect.

Plus, even more Instagram CRM tools

Brand responding publicly to an Instagram comment with a call to continue the conversation in DMs

Instagram AI

Write DMs like a pro. Kommo AI nails your tone, grammar, and vibe so every reply feels just right.

Brand responding publicly to an Instagram comment with a call to continue the conversation in DMs

No-code Instagram chatbot

Automate chats, comments, send broadcasts, qualify leads, and follow up — all powered by AI, zero code required.

Brand responding publicly to an Instagram comment with a call to continue the conversation in DMs

Instagram button messages

Make conversations simple and straight to the point with smart buttons — powered by Kommo Instagram CRM.

Level up your Instagram with Kommo’s automation features

Instagram CRM conversation where AI answers a delivery price question inside the chat

Auto-replies that match the vibe

Detect keywords in comments and drop the perfect reply — keeping the conversation public and engaging.

Instagram comment asking for price followed by an automatic DM with pricing and booking prompt

Auto-DM at the right moment

Spot keywords in comments and send the perfect message at the perfect moment. Because timing? It’s everything.

Instagram DM showing an automatic reply that changes based on whether the user follows the account

Auto-follower check replies

Automatically adjust your replies based on whether users follow you or not with Kommo Instagram CRM.

Instagram DM showing an automatic reply that changes based on whether the user follows the account

Icebreakers that spark conversations

Turn first time engagement into lead nurturing conversations with smart prompts — powered by Kommo Instagram CRM.

Instagram DM showing an automatic reply that changes based on whether the user follows the account

Story mention replies that work on autopilot

Detect tags and send personalized DMs instantly — so every shoutout becomes a meaningful connection.

Instagram DM showing an automatic reply that changes based on whether the user follows the account

Lead capture that never misses

Capture follower info, evaluate prospects, and send the right follow-ups at the right time — making lead generation simple.

“Kommo helped with sales cycles; they became much shorter and faster. And conversion increased.”

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Victor Marco Silicon Cities