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Facebook Messenger isn't just for fun — with Kommo, it can be your most powerful channel for building relationships with potential customers. You can instantly send incoming conversations to your pipeline for easy management, track each relationship's growth and stay top-of-mind with tools like automatic follow-up messages.
Stop scrolling, start closing
Facebook's inbox is perfect for dipping your toes into messenger-based sales... but when the chats start pouring in, things can get hectic. Overcome the scrolling chaos — with Kommo, all of your potential clients gets their own full featured profile where you can take notes, set tasks and communicate with them on any of your connected channels.
No more lost conversations
Kommo isn't just an inbox — it's also a full-featured sales platform that helps you give every customer the VIP treatment.
Our customizable pipeline gives you the big picture by laying out all your conversations in a board-like view. In one click, you can label them with tags or head over to their profile and drill down on the latest activities. Plus, with tools like reminders, templates and automatic follow-up messages, it's easy to deliver a seamless buying experience from the first time they contact you until purchase and beyond.
Access for the whole team
Make communicating with your business seamless. If your customer wants to talk to their account manager on Messenger, let them! In Kommo, every team member has access to all the communication channels you choose. Controlling permission is totally customizable and only takes a couple of clicks.
Track team performance
To plan for the future, you need to know what's happening now. With Kommo, there's no mystery — managers can see each team member's activities and task progress, plus use real-time reporting to uncover areas for improvement. No more hoping that everything's on track. Now you know.
Lightning-fast responses
Today's shoppers expect an instant answer. Don't give them the chance to lose interest — speed up your response speed with Messenger templates. Salesbot can use them to automatically answer FAQs, or you can pull up a template while chatting. The best part? Templates can be filled in automatically with details from the lead's profile, so every message is personalized.
Get a Messenger chatbot
Connect with customers 24/7 with your own Messenger chatbot. Kommo’s code-free bot builder makes it easy for anyone to create their own Salesbot that can collect lead details, follow-up automatically, move leads through the pipeline and more.
“Every day that I use Kommo, I learn something new and I’m blown away. This is going to help us be able to do things that we weren’t even thinking of.”
“I get all my leads from social media and get hundreds of leads. Kommo is good for follow-up, keeps you on track, and has your whole follow up system in place.”
“Kommo has given a good 60% percent boost in all avenues: getting leads, keeping leads, getting back to leads and saving time. It’s huge.”
Why get a Messenger CRM?
Messenger CRM for businesses of every size
All messaging apps, including Messenger, are included in every Kommo plan for no extra charge.
Per user / month. Billed annually.
🏎️💨 See how fast you can accelerate in 14 days. No credit card required!
