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GoTo Connect is a complete business telephone system that allows your team and your customers to communicate using the Internet.

GoTo Connect Integration

Integration overview

The GoTo Connect integration turns Kommo into a connected calling workspace. With GoTo, you can place and receive calls directly from lead cards, while every interaction is automatically logged in the CRM. Smart workflows take care of follow-ups and reminders, so your team spends less time on manual tasks and more time building relationships. This integration brings all your voice communication into one streamlined hub — fast, reliable, and fully in sync with your sales process.

💡 Cool ways to use GoTo Connect and Kommo

Enhance your calling workflow and never miss an opportunity:

  • Click-to-call functionality: Initiate calls directly from lead cards with a single click, eliminating the need to dial manually.
  • Automatic call logging: Keep a complete record of call details, including duration and outcome, within each lead card.
  • Call reminders: Set up automated reminders for follow-up calls, ensuring timely communication with leads.
  • Faster follow-ups: Trigger automated tasks after calls, such as scheduling a meeting or sending an email.

❤️ Why do Kommo users love GoTo Connect?

Kommo clients use GoTo Connect because it eliminates the busywork of making calls. One-click dialing replaces manual entry of numbers, call logs appear automatically, and reminders handle follow-ups. Add in seamless call routing, and teams save hours while delivering a smoother customer experience.

🔌 How to connect GoTo Connect

To connect GoTo Connect, follow these steps:

  • Go to Settings > Integrations > Search GoTo Connect and click Install.
  • Enter your GoTo Connect login credentials.
  • Authorize the connection and select your extension numbers.

That’s it, your connection is live ⭐. Visit our setup guide to learn more about this connection.

⚒️ What do you need

  • Kommo account (available on all plans, including the free trial period)
  • GoTo Connect account (Fees may apply, contact the service for tariff details)