Kommo Pricing and Subscription Plans: Guide for 2025

Kommo is a Messenger-based CRM solution that helps small and midsize businesses scale their operations through sales automation, routine task reduction, and customer experience enhancement.

🔎 Within the software, you will find lead and task management tools, an AI chatbot builder, and over 200 integrations with communication and productivity platforms on top of standard communication channels. All these features aim to increase efficiency and reap record profits.🤑

So, in other words, Kommo is your business superhero.🦾

First of all, to calculate Kommo pricing, you need to take into account 3 main factors:

🧑 The capacity of your team

🛠️ The required tools

💭 The needs of your clients

The Kommo subscription price is primarily based on the number of users you add to the account.

Basically, big teams are going to pay more, and smaller teams are going to pay less.

In addition, larger businesses might need more advanced features, so they would typically choose a more expensive pricing plan.

Let’s check out important advantages that you get using Kommo:

1. Omnichannel lead capture

Capture more leads by connecting your favorite communication tools to Kommo. Choose from dozens of cool integrations, including WhatsApp, Facebook, Instagram, and WeChat, to streamline your sales and marketing processes.✌️

1. Kommo’s AI agent.

Kommo’s AI agent takes care of customer chats - answering questions, guiding users, and staying true to your brand. Kommo’s AI agent doesn’t follow rigid scripts - it understands context, adapts to each customer, and responds naturally, just like a real team member.

No coding required. Just add your content, set the tone, and let it deliver smart, on-brand conversations - anytime, anywhere.

1. Kommo AI

Kommo’s Conversational AI delivers smart, human-like chats 24/7.It understands context, adapts tone, and responds instantly across WhatsApp, Instagram, Facebook, and live chat.

With features like smart replies, tone tweaks, and auto task creation, it turns conversations into conversions effortlessly.

1. Form builder

Step into a new era of lead generation.💃 With Kommo, you won't need coding skills to create customizable webforms and insert them on your website.

1. Website chat button

Make it easier for your website visitors to reach out to you with a chat button.💬 By connecting messengers to your website, you and your lead will have the conversation history safely stored in your Kommo account.

1. Google Sheets sync

Sync your data from forms and spreadsheets with your Kommo account. Wherever a new data entry is made in Google Sheets, it will automatically appear in your pipeline.🤖

1. Lead scraper

🔎 Use Kommo's Google Chrome extension to be able to generate leads from any website. With simple tools, you can select the data, and it will automatically create a new lead in your pipeline.

1. Email parsing

Automate the lead generation process based on your incoming email.📨 Simply highlight the required info and assign it to matching fields, and new leads will start appearing in your pipeline.

1. Business card scanner

Create new leads and save contacts with the help of Kommo's Business Card Scanner tool. Take a photo of your business card, and the contact info will be imported directly to the lead card.🤳

1. Messenger & call integrations

Old-school marketer or a pioneer, Kommo has got you covered.😎 Integrate the most popular messenger and voice services to communicate with your leads without switching apps.

1. Chat & email templates

Speed up your response rate by using easy-to-make chat and email templates to take care of your most frequent requests.📇 Automated responses will definitely increase your team’s efficiency.

1. Customizable lead profiles

Kommo’s interface is fully customizable to fit the needs of your business. Adjust the feed view and the lead card to ensure you only see what you need and when you need it.😉

Now, let’s look at how these subscription plans differ.

Kommo offers top-notch solutions for small businesses, which are suitable for companies with a limited budget.

The Kommo Base plan is perfect for small business owners!

Although it doesn't include all automation features and is limited to smaller client lists, it can still help streamline sales, customer service, and marketing. But you still gain access to Kommo’s AI and AI agent.

With the Base plan, you get 12,500 contacts, 2,500 active leads, 100 custom fields, and 100MB of file storage.

The Advanced plan is great for medium-sized businesses with a more extensive lead base that requires more automation tools, such as the Salesbot or the Broadcasting features.

With the Advanced plan, you get 25,000 contacts, 5,000 active leads, 200 custom fields, and 200 MB of file storage.

An enterprise plan is more expensive for a reason, and that reason is that big teams need bigger options.😎

The Enterprise plan is the intranet solution for big companies that need to connect a large team and have all the possible features.

You will get 50,000 contacts, 10,000 active leads, 400 custom fields, and 400 MB of file storage. It also includes all the Advanced plan features, lead scoring, AI power-up, user activity log, and periodic data backup.😱

Kommo pricing for enterprise plans is $45 per user per month, which is much more affordable than the prices of other CRM providers.

For those prices, let's look at all the benefits you unlock with Kommo 👇

Now, if you choose to subscribe, let's take a look at how your business will benefit from Kommo.🤔

Unlike other CRMs, Kommo has a user-friendly, intuitive interface, just like an iPhone (Sorry, Android users 🥲). In the main view, you will see all the stages of your sales processes in a bird's-eye view. From there, you can click on any lead card to see their profile details or chat with them on their preferred platform (WhatsApp, email, live chat, and others) without ever leaving the app.

Can't beat that, am I right?

This is why Kommo is consistently ranked as a top CRM for user satisfaction.😎

But even more important, you or your team can streamline your sales processes, automate data entry, and centralize your lead data with no specific skills required. (Though our team and partners are always there to assist you with any challenges you might face. 🚒)

Not only can you generate leads in Kommo, send invoices, and track your sales progress, but you can also chat with your leads inside the lead cards using their favorite messaging platforms, including WhatsApp, Instagram, Facebook Messenger, Telegram, and many, many others.🥵

What's great about it is that you won't ever have to worry about missing any vital information. You will see all the lead data in the lead card right in front of you, including previous conversation history and notes.

☝️This can come in quite handy in case you need to make an informed decision right on the spot.

On top of that, you can also set tasks, automate communication processes with the help of chat templates, and chat internally with your colleagues.

Focusing on your customers and ensuring they have a great experience is a prerequisite for your business's success.👍

High customer satisfaction means:

• Greater customer retention
• Higher customer loyalty
• Increased customer lifetime value
• Attracting more leads
• Positive Word of Mouth

However, achieving high customer satisfaction in a growing business can be difficult without extra help. Research shows that after companies start using CRM solutions, they see a significant improvement in their customer retention and satisfaction.🤓 This is why implementing a CRM is a must for your business.

And Kommo can be a perfect choice for you.🤩 Our CRM can help you track customer interactions, manage their data, and automate communication channels with the help of AI. A smooth and efficient sales process will guarantee that your customers are left completely satisfied.

We've mentioned the word automation a lot by now, but what's so good about it? 🤔

Well, automation can help you increase overall efficiency and concentrate on what really matters. Besides, automatic actions help reduce errors, boost speed, and even lower your costs.

And Kommo is filled with automation to simplify your life. The software can do numerous tasks for you, including:

• Automating lead capture
• Automating phone calls
• Sending emails and follow-ups
• Setting tasks
• Streamlining sales team operations

Time is money, and Kommo can save you a lot of it. 💸

One of the simplest ways for businesses to increase their response speed is to connect a chatbot.

Kommo is a great tool that supports your business, not only you but your whole team. 💪 That’s why in Kommo, you’ll be able to manage users and grant rights, depending on the assigned roles.

Work together with your teammates to transform more leads into customers:

• Assign a responsible user for each conversation so no leads are lost
• Assign tasks to yourself or your teammates
• Get your calendar, task management & reminders
• Set individual and team goals and then track performance
• Chat privately with colleagues in the context of lead profiles
• View user activity and statistics

No one likes free riders, am I right?

But on the other hand, your stellar employees might not like their efforts not being recognized. 😖

Kommo will help you avoid this situation.🤓 Our software comes with stats that will give you a deeper understanding of what's working and what's not.

The numbers will help you answer these and many other performance questions:

🦥 Is someone slacking off?

✅ Are the tasks being completed on time?

⏰ How long does it take to complete specific tasks?

📋 Is the team's performance aligned with the company's goals?

🎯 Who is on track to reach their sales target?

In this guide, you've learned about different Kommo pricing plans with features suitable for both small businesses and large enterprises.🔥 Kommo provides a suite of features on par with industry-leading competitors while maintaining affordable pricing.

If you want to check out the features before committing to a subscription, you can use our 14-day free trial. You don't need a credit card to sign up, and there are no obligations or contracts. Simply provide your name, email address, and phone number to get started. 🤩