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Stop repeating yourself
Respond to FAQs & typical situations with templates at your fingertips
Deliver the personal touch to potential customers instantly
Templates for WhatsApp are pre-written messages that you can retrieve and send lightning-fast. There are two main use-cases for using templates with WhatsApp. First, these chat templates speed up the process of answering typical questions. Secondly, if you use WhatsApp Business API, you will need to use approved WhatsApp templates in order to communicate with leads outside of the 24-hour window. Please note: Unlike WhatsApp Business API, WhatsApp Business does not have this restriction. Not sure which WhatsApp you have? Book a call with our team.
In Kommo, every potential client has a customizable profile, where you can fill in any information you want. You can personalize your templates for WhatsApp and other messengers automatically by using placeholders that dynamically pull information from the lead’s profile. That way, every message is unique and special.
do even more with Kommo
🏎️💨 Ready to try your own templates for WhatsApp?