Templates for WhatsApp are pre-written messages that you can retrieve and send quickly. There are two main use-cases for using templates with WhatsApp. First, these chat templates speed up the process of answering typical questions. Secondly, if you use WhatsApp Business API, you will need to use approved WhatsApp templates in order to communicate with leads outside of the 24-hour window. Please note: Unlike WhatsApp Business API, WhatsApp Business does not have this restriction. Not sure which WhatsApp you have? Book a call with our team.
WhatsApp numbers connected by our clients
Monthly messages sent and received
Success rate for delivering messages
Do even more with Kommo and WhatsApp
Sell more with WhatsApp using features like automatic follow-up sequences & more
Give WhatsApp access to the whole team, assign responsibility and manage tasks
See how each team member is working in WhatsApp, assign permissions & track performance
Send and receive messages from WhatsApp & other messengers in a single app
Create WhatsApp chatbots — no code required! It’s an easy way to get your business online 24/7
Check out all the features that make Kommo the #1 WhatsApp CRM solution
Start creating your templates for WhatsApp today!