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WhatsApp for Managers

An interface made for sales

  • 🔒
    Manage your team’s access to WhatsApp

    Stop losing customers because conversations are spread across multiple accounts.

    • Share team-wide access to a single WhatsApp account
    • Share WhatsApp with the whole team
    • Grant user permissions and manage control & visibility
    • Control user permissions and visibility
    • Assign leads to responsible users, so each lead is cared for
    • Assign leads to responsible users
  • 👀
    Get the full story about WhatsApp leads

    See where every WhatsApp conversation is in the sales process with one glance.

    • View all WhatsApp leads & last message received in your sales pipeline
    • View WhatsApp leads in your sales pipeline
    • Open up any lead card to view all past interactions, tasks & chats
    • Centralize all interactions, tasks & chats
    • Subscribe to important conversations
  • 📊
    Measure WhatsApp performance

    Get full visibility into team performance & pinpoint areas that are losing you money.

    • Real-time reports uncover your team’s speed, response rate & more
    • Reports about speed, response rate & more
    • Set & track individual and team-wide sales goals to work toward
    • Set & track sales goals to work toward
    • Compare the conversion rates of each communication channel
    • Compare conversion rates of each channel

WhatsApp for managers FAQs

Frequently
Asked Questions

  • Do I need to pay for each WhatsApp user?

    Access to WhatsApp is included for every Kommo account user at no extra charge. Kommo subscriptions start at $15/user/month, and come fully equipped with a whole set of sales features including a drag-and-drop sales pipeline, task management for every user, built-in email integration and much more.

  • Why do I need an extra tool to use WhatsApp for business?

    As the number of your sales conversations in WhatsApp grows, it can become difficult to keep track of everything: you need to scroll to find the right conversation, you can’t add notes or save additional information, your WhatsApp leads are in a totally separate app than your email leads, and even more importantly — you can’t easily share WhatsApp access with multiple people. Kommo overcomes all these challenges and gives you additional tools for scaling your messenger-based sales strategy.

  • Who is Kommo for?

    Kommo is an excellent customer relationship management tool for start-ups and small businesses from every industry. It’s useful for every role too: from offering visibility about WhatsApp for managers to helping salespeople close deals faster to empowering customer support to build loyalty and beyond.

More WhatsApp CRM features

do even more with Kommo

🏎️💨 Ready to try WhatsApp for managers?