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Knowledge base
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Lead profiles

Learn about lead profiles and how they store important information about clients, allowing you to track your communication history with them.

Manage advanced import options

Find out how to import data into Kommo fields, different pipelines, and stages. Learn about what happens with duplicates.

Set up a pipeline

Find out everything you need to know about the pipeline in Kommo, including how to set it up, trasnfer leads and create more than one pipeline.

What is Messenger-based sales (MBS)?

Messengers-Based Sales (MBS for short) is a sales approach that focuses on messengers as a means of communication with prospects and clients.

Find and merge duplicates

Use Kommo’s built-in duplicate detection and merge leads in order to deal with repeat data.

Edit your pipeline

Need help customizing your sales pipeline in Kommo? Here is a step-by-step guide on how to set up an effective pipeline.

Broadcasting overview

Explore how to use Kommo's broadcasting feature to send messages to large audiences quickly and effectively. This guide covers everything from crafting your message and choosing channels to scheduling broadcasts and tracking their performance.

Reset your password

Can’t remember your password for your Kommo account? Not to worry, we can help you recover it. It's possible to reset your password in Kommo

Track Salesbot analytics

Discover the remarkable capabilities of Salesbot, particularly its comprehensive statistics and analytics, and learn how it can boost your conversion rates.

Set up advanced dashboard widgets

Learn how to create and add widgets to your dashboard window to get a visual representation of your key metrics and sales.

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