WhatsApp Integration Troubleshooting

WhatsApp Troubleshooting for all mobile devices

WhatsApp Lite

Learn how to install and use the WhatsApp Lite integration in Kommo

How to obtain a phone number for WhatsApp Business API

WhatsApp Cloud API: How to connect?

Learn how to connect your WhatsApp Business account in WhatsApp Cloud API Kommo integration and everything you need to know about the requirements for the connection and the manual migration process.

WhatsApp Cloud API: Logging out or deleting a number

Learn how to log out or delete your account in WhatsApp Cloud API Kommo integration and understand how they can impact on your WhatsApp experience with Kommo.

WhatsApp Cloud API: Message templates

WhatsApp Cloud API is the newest Kommo integration and, in this article you'll learn about message templates, how to create and get them approved by Meta.

Ensure your broadcasts comply with WhatsApp guidelines

Learn WhatsApp's broadcast rules, restrictions, and messaging limits to avoid account penalties and ensure compliance with Meta’s guidelines.

How to migrate an entire WhatsApp Business Account to WhatsApp Cloud API

Learn how to migrate your entire WhatsApp Business Account (WABA) to the new WhatsApp Cloud API (WACA) with Kommo. This guide provides a step-by-step process for seamlessly transferring multiple phone numbers linked to your WABA.

How to connect to WhatsApp Cloud API from different integrations or providers outside Kommo

Learn how to connect to the WhatsApp Cloud API from various integrations or providers outside Kommo. This guide covers number migration, automatic and manual migration options, the benefits of source merging, and how to set up your WhatsApp Cloud API

WhatsApp Business API sunsetting: everything you need to know

This guide covers everything you need to know about the change, including the benefits of migrating to the Cloud API, how to request refunds for remaining balances, and step-by-step instructions for a smooth migration process.