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Knowledge base
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Billing FAQs

Get answers to frequently asked questions about billing and payments in Kommo, such as subscribing and refunds.

Salesbot overview

There are several types of Salesbot steps in Kommo like sending messages, conditions widgets and etc. Check them out!

Configure your Salesbot triggers

Since you have created a Salesbot, you can further fine-tune it, decide what time the Salesbot will work and a group of people to whom it may apply

Set up your notifications

Learn how to manage your notification settings and how you can receive notifications for specific features or integrations.

Salesbot triggers overview

This guide explores triggers, their types, benefits, and implementation tips.Learn to automate workflows, improve lead management, and boost customer engagement through customized Salesbot responses.

Configure import settings

Import in Kommo is easy. Follow our instructions to learn how to import your data in just a few steps.

Lead profiles

Learn about lead profiles and how they store important information about clients, allowing you to track your communication history with them.

Manage advanced import options

Find out how to import data into Kommo fields, different pipelines, and stages. Learn about what happens with duplicates.

Set up a pipeline

Find out everything you need to know about the pipeline in Kommo, including how to set it up, trasnfer leads and create more than one pipeline.

What is Messenger-based sales (MBS)?

Messengers-Based Sales (MBS for short) is a sales approach that focuses on messengers as a means of communication with prospects and clients.

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