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Knowledge base
25 results found:
Create a List Message in WhatsApp Business

Learn to set up WhatsApp List Messages in Kommo to simplify conversations and help users respond faster with clear, predefined options

Migrate your numbers to WhatsApp Business

Learn how to migrate your entire WhatsApp Business Account (WABA) to the new WhatsApp Cloud API (WACA) with Kommo. This guide provides a step-by-step process for seamlessly transferring multiple phone numbers linked to your WABA.

Connect to WhatsApp Business from different integrations or providers outside Kommo

Instructions on migrating your existing WhatsApp setup from other providers to Kommo's WhatsApp Business integration.

WhatsApp Business API sunsetting

Understand the discontinuation of WABA support in Kommo and explore your available options.

Manage carousel templates with WhatsApp Business

Learn how to use carousel templates in WhatsApp Business to showcase multiple offerings interactively, enhancing customer engagement.

Connect previously used numbers to WhatsApp Business

Step-by-step guide to merging your number from WhatsApp Lite to WhatsApp Business, ensuring a seamless transition.

Manage WhatsApp chats in both Kommo and the app

Manage chats in both Kommo and the WhatsApp Business app. Sync conversations, automate replies, and keep chats organized.

WhatsApp Marketing Messages API overview

Learn how WhatsApp’s MM API boosts delivery, helps you send campaigns at scale, and how Kommo routes marketing and standard messages automatically.

Testing WhatsApp broadcasts

Test WhatsApp broadcasts in Kommo. Preview delivery, explore the flow, and see how broadcasting can boost communication.

Enable WhatsApp Marketing Messages API

Set up the WhatsApp Marketing Messages API to send large-scale campaigns with better delivery rates using your approved marketing templates.

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