The ultimate chatbot guide

The Power of Salesbot: Read Receipts Notifications

May 24, 2023

2 min.

Say goodbye to the days of feeling like your messages are lost in the abyss of the internet. 👋

With Kommo Salesbot, you'll receive real-time notifications when your clients have read your messages, so you can always stay on top of your communication game! 🙌

In this article, you will learn how to set up a chatbot for read receipts notifications to make sure you can easily follow up with clients who may have missed the message or take action on messages that have been read.

What are notifications for read receipts

Read receipts notifications are the reverse of notifications you receive on your phone when someone messages you. 🔔

Each time your client reads your message, a Salesbot will send you a notification, ensuring you never miss an opportunity to engage with your clients.


And the best part? Setting up your Salesbot for read receipts notifications is a breeze with ready-to-use chatbot templates. 😉

Ready-to-use chatbot templates with read receipts notifications

Ready-to-use chatbot templates are designed to help you get started in no time, so you can start tracking your messages right away and improve communication with your clients.

Let's say you are a beauty salon owner who uses WhatsApp to communicate with your clients. You recently sent broadcast messages to your clients about a new service you're offering 💆‍♀️, but you're not sure if they've actually read them.

This can be pretty frustrating, especially if you need to fill in as many appointment slots as quickly as possible.


That's where the chatbot for read receipts notifications comes in! 📥

With a Salesbot connected to your WhatsApp integration in Kommo, you can receive real-time notifications when your clients have read your messages.🤖 This means once you receive a notification from your chatbot, you can follow up with them to see if they have any questions or make an appointment.

Learn more about WhatsApp Broadcast

How to set up a chatbot for read receipts notifications in Kommo

Thanks to our code-free visual chatbot builder, setting up a chatbot for read receipts notifications in Kommo is incredibly simple.🤖

To use this chatbot template with your WhatsApp Business account, you have to integrate it with your Kommo account first. Learn how

Let’s see how you can do it, using our Beauty Salon example. 💇

To start things off:

  1. Go to your Kommo account > Communication tools > Create a new bot.
  2. From the templates below, select Get an alert when your client reads your message.
  3. Rename your template to something like WhatsApp read receipts and Save the template without making any further changes.
salesbot in a crm

  1. Click on When this happens drop-down menu in the Execution condition window. Under conversational triggers, go to pre-selected When an outgoing message is seen in any channel and change the channel to WhatsApp.
whatsapp read receipt setup

  1. Press Done, sit back, and let the notifications roll in.

Bottom line

With Salesbot for read receipts notifications, you can improve your communication with clients and take action on messages that have been read.🤓 Plus, it's a great way to add a personal touch and show your clients that you're invested in their needs.

Try it out today and see how it can transform the way you communicate with your clients on WhatsApp (and not only 😉)!

👩‍💻 Login to your Kommo account

💬 Chat with us here on the website or within your account

🤓 Book a free demo session with the team

🤝 Find a partner to do it for you so that you can relax

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