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WhatsApp Lite
Learn how to install and use the WhatsApp Lite integration in Kommo
WhatsApp via Gupshup templates
Learn about the WhatsApp templates, how to create Gupshup templates, how to effectively use and remove them in Kommo.
Connect WhatsApp Business to Kommo
Detailed steps to connect a new number to WhatsApp Business within Kommo, enabling efficient messaging
Log out or delete a number from WhatsApp Business
Learn how to log out or delete a phone number from WhatsApp Business in Kommo to manage your connections.
Manage WhatsApp Business message templates
Discover how to create and submit WhatsApp message templates in Kommo for Meta's approval, streamlining communications.
Ensure your broadcasts comply with WhatsApp guidelines
Learn WhatsApp's broadcast rules, restrictions, and messaging limits to avoid account penalties and ensure compliance with Meta’s guidelines.
Testing the WhatsApp Business integration
Try WhatsApp Business in Kommo risk-free with TestBot – explore features, send messages, and simulate chats without using your own number.
Manage flows templates with WhatsApp Business
Create interactive WhatsApp Flow templates in Kommo to collect customer info through step-by-step forms. Responses are saved to your CRM automatically.
Troubleshooting WhatsApp message errors
Learn how to fix common WhatsApp message errors in Kommo, including template issues, session limits, payment setup, and blocked or outdated recipients.
Updated pricing rules for WhatsApp Business
Learn how WhatsApp Business charges work, when messages are free, and what counts toward billing under Meta’s updated per-message pricing.
