WhatsApp Integration Troubleshooting

WhatsApp Troubleshooting for all mobile devices

WhatsApp Lite

Learn how to install and use the WhatsApp Lite integration in Kommo

WhatsApp via Gupshup templates

Learn about the WhatsApp templates, how to create Gupshup templates, how to effectively use and remove them in Kommo.

How to obtain a phone number for WhatsApp Business API

Connect WhatsApp Business to Kommo

Detailed steps to connect a new number to WhatsApp Business within Kommo, enabling efficient messaging

Log out or delete a number from WhatsApp Business

Learn how to log out or delete a phone number from WhatsApp Business in Kommo to manage your connections.

Manage WhatsApp Business message templates

Discover how to create and submit WhatsApp message templates in Kommo for Meta's approval, streamlining communications.

Ensure your broadcasts comply with WhatsApp guidelines

Learn WhatsApp's broadcast rules, restrictions, and messaging limits to avoid account penalties and ensure compliance with Meta’s guidelines.

Testing the WhatsApp Business integration

Try WhatsApp Business in Kommo risk-free with TestBot – explore features, send messages, and simulate chats without using your own number.

Manage flows templates with WhatsApp Business

Create interactive WhatsApp Flow templates in Kommo to collect customer info through step-by-step forms. Responses are saved to your CRM automatically.