Slack Integration

The Slack integration adds these new features to your workflow:

  • Get notified in Slack when a new conversation is started in Kommo
  • Join the conversation without leaving Slack
  • Keep every message synced in both apps
  • Automatically archive the channel when the conversation is closed

❤️ Why do Kommo users love Slack?

Slack is a renowned solution for organizing all your conversations (and side-conversations) with colleagues. In addition to built-in tools for reminders and chat automation, it pairs perfectly with your favorite apps to keep your workflow on track.

❤️ Why do Slack users love Kommo?

Kommo centralizes all the channels you communicate with potential leads and customers into one hub. From there, you can power up your chats with automations for lead management and Salesbot, an AI bot designed for improving your sales.

Slack and Kommo - better together 🤝

Whether you prefer working in Slack or Kommo, this integration surfaces new conversations to the front of your attention, so you can answer lighting-quick and the conversation is logged in your client database. It’s especially useful for team members who are less involved the the CRM’s sales process, such as the support team.

💡 Cool ways to use Slack and Kommo

This integration allows you to add multiple customized notifications about conversations. Here are some great ways to get started!

  • Set up a notification in your support Slack channel for all the members of the support team
  • Subscribe free users to leads in Kommo, and they can watch the conversation in Slack

How to connect Slack🔌

The Slack integration was built natively by the Kommo team. To connect and use it, simply: 1. In Kommo, go to Settings > Integrations > Slack 2. Accept the terms and click install 3. You will be prompted to sign in to Slack and allow Kommo to access your workspace Once signed in, you can then set up notifications. Just choose which conversations to be notified about in Slack, and start chatting. For more info, read our Slack knowledge base article.

⚒️ What do you need?

  • Kommo account (any plan)
  • Slack account