🎊We’ve got epic news: TikTok Business Messaging is now available in Kommo🎊
Expand your business on TikTok and convert your viewers into loyal customers by delivering vibrant and engaging content that converts to sales.
When customers reach out to you, manage those conversations through TikTok Business Messaging and take them to the next level with Kommo’s superior automation features.
Are you ready? Let’s dive in together!
How does the TikTok integration benefit your business?
Kommo is one of the world’s first CRM platforms with TikTok Business Messaging and lead generation integration. If you're considering taking advantage of the features that TikTok Business Messaging offers, you're in the right place.
Let’s show you how to do it 👇
1. Capture & nurture leads with the TikTok integration.
This integration lets you easily maximize and improve your lead management system. You can capture every interaction, whether it’s a casual inquiry or a dedicated customer from TikTok Business Messaging and other communication channels, and store details directly in your Kommo account.
This way, you keep all client data organized for strategic and prompt follow-ups.
Capture leads via incoming messages on TikTok in your Kommo account.
2. Turn TikTok leads into clients with Kommo salesbot automation.
Don’t let manual responses hold you back. With this integration, the Kommo salesbot will respond to all repetitive inquiries, saving you the effort of routine, time-consuming tasks.
Your Kommo salesbot will also qualify leads, improve your response times, and, when the time comes, direct each conversation to the dedicated agent.
Kommo Salesbot to automate the busy work.
3. Improve your communication style with Kommo AI.
Whether you’re interacting with the next generation of influencers or tech-savvy young adults, Kommo AI will ensure your conversation feels authentic and keeps the conversation flowing by not only correcting grammatical errors but also adjusting the tone to match!
Kommo AI will make sure your messages are perfect every time.
4. Engage on TikTok & connect across your other platforms.
The Kommo and TikTok integration ensures that you are active and consistent not just on TikTok but also on other communication channels.
You can attract potential clients with compelling content on TikTok and strategically follow up on other platforms to create a well-rounded and impactful customer experience.
Engage on TikTok and connect across all your other channels.
5. Re-target engaged TikTok users with personalized content.
Kommo makes sure that all conversations, regardless of the channel, are stored in a single lead card per client. This helps you understand each client's shopping behavior and preferences, making it perfect for retargeting.
You can retarget with personalized content to maximize the relevance of your content and increase user retention.
Retarget your TikTok clients in Kommo
6. Transform your engagement with image sharing.
Sometimes, words are just not enough, and we know this! With the TikTok integration in Kommo, you can send images to your chats to express yourself, showcase products, or simply make your messages stand out.
And the best part is that your customers can send images, too! This means everyone understands themselves, and the conversation flows perfectly.
Send and receive images from TikTok in your Kommo account.
📍NOTE: Sending and receiving image attachments are only available when both the sender and receiver are in countries that support image attachments in direct messages. Image sharing is not available in all markets.
7. Superior analytics & performance tracking.
With the TikTok integration, you benefit from Kommo’s advanced analytics and key performance metrics trackers, so you have up-to-date data on your operations and can adjust your TikTok content accordingly.
Get a detailed analysis of your business operations in Kommo.
How to set up the TikTok integration in Kommo?
Before we jump into the setup process, you need to have the following 👇
- A Kommo account.
- TikTok business accounts except those signed up in the European Economic Area, Switzerland, and the UK.
5 steps to easily set up the TikTok integration in Kommo:
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Go to Settings > Integrations > Enter TikTok in the search bar.
Select TikTok from integrations to install
- A modal window will open; click on the Install button. Make sure to accept Kommo’s privacy terms.
Install the integration in your Kommo account.
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After Installation, log into your TikTok account by clicking on the Continue with TikTok button. You will be redirected to TikTok.
Log in to your TikTok account and connect it to Kommo.
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Authorize your account and grant access to Kommo. Click on 'Continue,' and you will be redirected back to Kommo.
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Set up your account to receive messages from everyone by changing your privacy settings and submitting a welcome message for review from TikTok.
📍Note: A welcome message is essential as it automatically accepts requests from new leads and allows them to send more than three messages.
TikTok is now integrated into your Kommo account and ready to use 🥳
In a nutshell
Harness your TikTok engagement and maximize your potential by integrating it with Kommo. Automate lead capture, be available 24/7, respond instantly with Kommo’s Salesbot, and keep every conversation organized in one unified inbox - Kommo.
Get started with the TikTok integration in Kommo today ⚡️
TikTok is where your audiences are most highly engaged, making it a massive opportunity for your business if you leverage it the right way. With over 1.5 billion users, it’s a platform you simply cannot ignore.
So do more than just post; take your TikTok strategy to the next level by integrating it with Kommo’s automation system.
Sign up for a free trial today and test it out; no credit card details are required!
