Sales automation just got easier and smarter thanks to your favorite CRM software. Now you can automate your communication flow using a salesbot. Allow your salespeople to focus on more engaging work which improves their productivity. Your salesbot can assist you with different tasks from getting basic contact info from leads to preparing invoices and closing deals.
Get creative and build your own salesbots using Kommo. Our sales bot builder offers a beautiful, visual flowchart that allows you to decide what to do in different scenarios. Want salesbot to gather a lead's contact information and add it to the lead card? Done. What about sending your customer an invoice via Stripe? The salesbot can do it all without breaking a sweat!
It's also super easy to harness the power of AI to answer typical questions — just add a short list of example questions that a client might ask and create the answer template the bot should give. The neural network will automatically expand your dataset to include similar client questions, and once it detects the given client intention, it will kick into action! Over time, the AI-based salesbot will learn to provide better on-demand service to your customers, boosting response time and taking the burden off your team.
In addition, you can train your salesbots in one click right from the lead card interface. When and if they need a little human help, our smart bots know when to ask you — and they even learn from your help. For example, when a customer gives an unexpected answer, the salesbot sends you a notification to ask what the client means. The notification takes you to the lead card, where you can click on the right answer or input a new answer. The salesbot automatically remembers your choice and uses it when a similar question is asked again. Build, train and let your AI-powered salesbot be your sales-winning wingman.
Tip: Get customer insights and improve customer service by using checking the keywords or FAQs that Salesbot collects. This can inform your marketing strategy, allowing you to tailor it to customer-specific needs, which in turn improves sales and lead conversion rate.