The Power of Salesbot: Auto-comment reply

May 24, 2023

3 min.

As an active social media presence becomes a must for businesses to generate more leads, managing engagement can be a daunting task. One of the ways to tackle this problem is to make use of the auto-comment reply bot. 💬


In this article, we'll explore how to set up a chatbot with an auto-reply feature to streamline your social media engagement and get more leads.

What is an auto-comment reply bot?

The auto-comment reply Bot allows you automatically respond to comments on your social media posts. Basically, you can ask people to reply to your post, and a few seconds after they do, they get a message from your Bot in Messenger or Instagram.

This is a great way to get more prospects, without people having to click links, a Get Started button or DMing you 🔥

Use Case #1: Incentives

Offering attractive discounts or savings to your followers is a proven marketing strategy that can help boost customer loyalty or attract new customers to your brand.

Let's say you're an online home decor store, and you're looking to promote your latest bedding set.🛏️😴 To encourage your followers to engage with your brand, you can offer a discount code in exchange for their feedback.

By setting up a pre-written response with a discount code with Salesbot’s auto-comment reply feature, you can quickly and easily send personalized messages to your customers' DMs moments after they leave a comment. 💬

Use Case #2: Pinned post

Another great strategy to drive engagement is pinning a post to the top of your page to feature important announcements and promote your best content.

This way, you're making sure this post is the first thing people see when they land on your page.

Just make sure to provide some valuable content such as a downloadable ebook, template, or guide, in return for a comment on your post to boost your engagement.

And the Salesbot will do all the hard work for you, by automatically messaging your followers the link for a free book download (as an example 😉) .

And now you know one of our secrets.🤐

How to set up a chatbot to auto-reply to comments in Kommo

Our Kommo Salesbot comes with pre-designed chatbot templates that include the auto-comment reply feature.

📌Please note: To use this chatbot template for your Facebook business account, make sure to integrate it with your Kommo account first.

Here's a quick video guide on how to do it.

To get things started:

  1. Go to your Kommo account > Communication tools> Create a new bot.
  2. From the templates below, select Generate new conversations from comments on your posts.
  3. Rename the template to spot it easier.

  1. Specify the discount code or add a link for downloadable content
  2. Select Messenger and a Facebook Business page associated with it as the communication channel you want this template to work for.

📌Please note: This template can work for any social media channel integrated with your Kommo account and has a comments feature.

  1. Press Save & Continue
  2. In the Execution condition window, you will already have a pre-selected trigger set to When an inbound conversation is started from any channel.
  3. Under For all leads with select Source > Facebook comments(the name of your Facebook Business page).

  1. Press Done, and you’re good to go. 🥳

Bottom line

A chatbot with an auto-comment reply feature is a powerful tool for businesses looking to boost their lead generation and streamline their social media engagement. With this Bot template, you can elevate communication with your followers and convert them to leads.

Give it a try with Kommo’s Salesbot and transform your social media sales today! 😉


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