Along with general statistics, you can also get detailed analytics for each step of your salesbot. If the bot is launched at least once, you can see stats for each step above the step-box.
The first number represents the number of times the step has been launched, while the number after the slash shows the percentage of launches for that step compared to the overall launches of the bot. For instance, if the bot has been launched 10 times, and a particular step has been reached 5 times, the percentage will be 50 percent. This indicates that the step is not being reached in half of the overall cases.
Having this information gives you the chance to edit or improve the text of the steps to make it more user-friendly and attractive to the client and get the most desirable results from the work of your salesbots.
If you haven’t created bots before, read our How to create Salesbot article. To find out more about the actions and the steps of our bot, you can visit the Salebot steps and actions article.
Additionally, you can find more information about the settings of your salesbots, in our Configuring the Salesbot settings article.
Need more help setting up or troubleshooting? Contact us by sending an email to firstname.lastname@example.org or write to us on Facebook.
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