Connect Bling to Kommo

Before you start, make sure you already have a Bling account. In Kommo:

1. Go to Settings → Integration marketplace and search for Bling.

1. Open the widget, then click + Install.

1. In the Settings tab, you’ll see the steps you need to follow to install Bling:

First, you’ll need to create an app in your Bling account. Click the Bling link.

You’ll be redirected to Bling. There, click Criar aplicativo → choose Privado → click Próximo.

Fill out the app details:

• In Nome, add a name (for example: test).
• In Categoria, type CRM.
• In Descrição curta, add a short description.

Next, paste the redirect link from Kommo into Link de redirecionamento in Bling.

Under Lista de escopos, add the scopes shown in the integration widget.

Click Salvar dados básicos.

In Bling’s left menu, go to Webhooks → Configuração de servidores. Create two new aliases named Products and Orders, then paste the URLs from the integration widget into those fields.

Scroll down to Configuração de webhooks and turn on the Webhook ativo toggle for both Produtos and Pedidos de Vendas.

Click Salvar webhooks.

In Bling’s left menu, open Informações do app. Then, copy your Client ID and Client Secret into the fields in Kommo’s integration modal.

Click Finish.

1. A pop-up will appear asking for permission to connect. Click Autorizar to allow the connection.

1. You’ll be redirected back to Kommo, where your Bling account will appear as connected.

Done! Your Bling integration is now connected and ready to set up.

Once connected, you’ll need to match your fields and add Bling items to your lead cards.

Matching fields ensures that your Kommo data transfers correctly to Bling when creating an order.

1. In the integration window, click Match fields.

1. Choose the Kommo fields (for Leads and Contacts) that should be sent to Bling.

1. Click Save when done.

Make sure to match all required fields before saving; otherwise, you’ll see an error message.

Add a Bling items tab to your lead card to view and manage products directly in Kommo.

1. Open any lead and click Setup (or ... if multiple tabs exist).

1. Click + to create a new tab.

1. In the Add group field, select Lists → Bling items.

1. Name the tab (for example, Bling items) and click Add.

Now your Bling items tab is ready — you can view, add, and manage Bling products directly inside Kommo.

Once setup is complete, you can start importing products, creating orders, and automating your workflow.

After authorizing the integration, your Bling products will be imported automatically into Kommo. You can find them under Lists → Bling items.

Click on any product to view its details.

You can only add new products to your catalog directly in Bling. To do this:

1. Log in to your Bling account and go to Produtos.
2. Click + Incluir cadastro.

1. Fill in the required fields — Nome, Código (SKU), and Preço venda. Optional: add other details if needed.

Your new products will sync automatically with Kommo.

You can create orders manually from a lead card or automatically using triggers in your Digital Pipeline.

You can create an order in Bling anytime from the lead card.

1. Open a lead and, first, go to the Bling items tab.

1. Add the products you want to include.

1. Now, open the Bling tab → Create an order in Bling.

1. Review the Order summary and items, then click Send to create the order.

If you need to adjust fields, click Check matched fields.

Make the necessary changes, and once you’re done click Save.

The order will appear in the Bling tab. You can click Order #31 to open the order directly in Bling.

A note will also be added to the lead card with a link to edit the order. Clicking the link will open it on Bling’s website.

You can automate order creation with a trigger in your Digital Pipeline.

Set up a trigger

1. Click Go to Digital Pipeline (from the Bling integration).

Or go to Pipelines section in your left menu.

1. And click Automate.

1. Select the stage where you want orders to be created automatically. Click Add trigger.

1. Search for Bling and click + Add.

1. Set the conditions and click Done → Save.

If you need help setting up your trigger, read our article on digital pipeline triggers.

Create an order

Once your trigger is active, Kommo will create an order automatically when a lead reaches the selected stage.

1. Open a lead and add products to the Bling items tab.

1. Move the lead to the stage with the Bling trigger and click Save.

Once an order is created, its status in Bling will sync automatically with Kommo.

Here’s what each status means:

• Open (Em aberto): The order was created but not yet processed.
• Draft (Em digitação): The order is still being filled — edits are allowed.
• Allocated (Venda agenciada): The order was sent to the warehouse and is waiting to be processed or shipped.
• Processing (Em andamento): The order is finalized and being fulfilled or delivered.
• Canceled (Cancelado): The order was canceled manually.
• Fulfilled (Atendido): The order was completed automatically after the Nota Fiscal was issued.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via WhatsApp. You can also hire a Kommo partner to do all the hard work for you.

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