Compare Kommo plans

When you create a Kommo account, you get a 14-day free trial with access to all Pro features. After the trial ends, you’ll need to choose a subscription plan to continue using Kommo. Kommo plans are priced per user, and each plan unlocks a different level of automation, customization, and advanced tools.

Best for small teams that want to centralize communication and manage leads efficiently. Key capabilities:

• Unified inbox: Centralize all communication channels in one place.
• Integrations with email, SMS, WhatsApp, Instagram, and other messengers: Connect multiple messaging platforms to streamline communication.
• Message templates: Create predefined replies for faster responses.
• Visual pipelines: Track lead progress with easy-to-use visual stages.
• Customizable dashboard: Tailor your dashboard to match your workflow.
• 100+ integration marketplace: Access a wide range of third-party integrations to extend functionality.
• SSL certificate: Ensure secure data transmission.
• Customizable user permissions: Control user access and permissions.
• Data backup: Keep your data safe with automatic backups.

AI tools included:

• AI Conversation summary: Get instant summaries of conversations.
• AI Conversation tools: Use built-in AI tools to support daily communication.
• AI agent: Access essential AI agent capabilities to assist with automated client communication.

Designed for growing teams that want to automate workflows and scale conversations. Includes everything in Base, plus:

• Broadcasting: Send mass messages to customers.
• Custom lists: Organize data with personalized criteria.
• Bots and automation tools: Automate routine tasks and customer interactions.
• Workflow automations: Set up custom workflows to streamline processes.
• Automated lead assignment: Automatically assign leads to team members.
• Required fields: Define mandatory fields for lead and customer data.
• Advanced reports: Get detailed performance insights.
• Creating user teams: Organize your team for better collaboration.
• Enabling/disabling IP addresses: Control access by IP for added security.
• WebSDK: Customize and extend Kommo with the WebSDK.
• Webhooks: Integrate Kommo with external systems using webhooks.

AI tools included (in addition to Base):

• AI Field suggestions: Auto-fill client data based on chat conversations.
• AI Detection of unanswered messages: Identify missed questions with one click.
• AI agent automations: Automate client interactions and actions using your AI agent.

Built for larger businesses that need more control, visibility, and customization. Includes everything in Advanced, plus:

• Full data exports and unlimited history: Access and export all your data, with no limits on historical records.
• User activity log: Track full account history and user actions.
• Super fields pack: Use advanced fields like formulas, catalogs, and global currencies.
• Field permissions and visibility: Customize who can view specific fields.
• ROI analytics: Measure and analyze return on investment.
• Easy invoicing with Bling: Simplify invoicing directly within Kommo.
• Add-on trigger pack: Extend automation with additional trigger actions.
• Search in lead profiles: Easily search through lead profiles for better management.
• Lead scoring: Assess lead quality and prioritize based on readiness.
• Activity limits: Set limits on user activity for better control.

AI tools included (in addition to Advanced):

• AI Reply suggestions: Generate smart response suggestions in chats.
• AI Task suggestions: Automatically detect action points and create task drafts.
• AI agent voice messages: Convert client voice messages into text and respond automatically.
• AI agent appointment scheduling: Automatically schedule meetings based on your availability.

Custom plan for organizations with complex requirements and advanced security needs. Includes everything in Pro, plus:

• Single sign-on (SSO): Streamline login with centralized authentication.
• Enterprise-grade security: Advanced security features for maximum protection.
• Priority data processing (SLA): Faster data handling with guaranteed service levels.
• Scheduled backups: Regular data backups for security and recovery.
• Customer success services: Access priority support, a dedicated account manager, and fast issue resolution.
• All AI features from the Pro plan: Full access to all AI tools and capabilities.

Use the pricing page to see a full side-by-side comparison of features, limits, and capabilities across all plans. Compare Kommo plans →

If you already have an active subscription, you can:

• Upgrade your plan
• Add user seats
• Renew your subscription

Need more help setting up or troubleshooting? Contact us by sending an email to support@kommo.com or write to us via WhatsApp. You can also hire a Kommo partner to do all the hard work for you.

Not a user yet? Sign up for our 14-day free trial or book a free live demo.