The Telegram integration adds new features in your account:
- Create leads from Telegram
- Respond to messages directly from Kommo
- Add Salesbot to Telegram (Advanced plan)
Telegram is a highly secure messenger with more than 400 million users. It is free and fast letting you share media, stickers and audio files and it can be synced with all of your devices.
Kommo lets you effectively use Telegram for business messaging. Communicate with the power of bots and automations which will make your business available 24/7.
Combine Kommo and Telegram to create a lead whenever someone new writes to you. Respond directly from the lead card, utilize Kommo's messaging toolkit and keep all of the communication in one place. Take communication with your customers on the next level.
No more switching between services to chat – now you can communicate via Telegram inside the lead card in Kommo. All your chat history is saved. Plus our fantastic chatbots will take some of the work off your shoulders, answering typical customer questions, collecting data and sending invoices. Then at the end of the chat, track your customer’s happiness by sending out a feedback form!
The Telegram integration is built-in and designed by the Kommo team. To install it, create a bot in Telegram and paste the API token in Kommo.
