CloudTalk Integration

Integration overview

The CloudTalk integration in Kommo transforms your CRM into a comprehensive calling solution. By connecting CloudTalk, you can make and receive calls directly from lead cards, log all call activities, and automate call-related workflows. This integration streamlines your communication processes, ensuring that every call is efficiently managed and tracked within your CRM.

💡 Cool ways to use CloudTalk and Kommo

Enhance your calling workflow and never miss an opportunity:

  • Click-to-call functionality: Initiate calls directly from lead cards with a single click, eliminating the need to dial manually.
  • Automatic call logging: Keep a complete record of call details, including duration and outcome, within each lead card.
  • Call reminders: Set up automated reminders for follow-up calls, ensuring timely communication with leads.
  • Call routing: Seamlessly route calls to the appropriate team member, improving response times and customer satisfaction.

❤️ Why do Kommo users love CloudTalk?

CloudTalk stands out for Kommo users because it makes calling effortless. With CloudTalk, sales teams don’t waste time switching tools; everything happens inside Kommo. Calls are crystal-clear, every conversation is automatically logged, and follow-ups never slip through the cracks. Users say it feels like having a personal call assistant built into their CRM, helping them focus on what matters most: building relationships and closing sales.

🔌 How to connect CloudTalk

To connect CloudTalk, follow these steps:

  • Go to Settings > Integrations > Search CloudTalk and click Install.
  • Enter your CloudTalk login credentials.
  • Authorize the connection and select your extension numbers.

That’s it, your connection is live ⭐. Visit our setup guide to learn more about this connection.

⚒️ What do you need

  • Kommo account (available on all plans, including the free trial period)
  • CloudTalk account (Fees may apply, contact the service for tariff details)