WooCommerce Integration

The WooCommerce integration connects your online store directly to Kommo, bringing customer data, orders, and products into one system. Every new order automatically creates a lead in Kommo, complete with customer details. From there, you can manage communication, track orders, and use automations to reduce manual tasks—all while keeping your sales process organized.

• AI Agent support: Let AI Agent answer routine customer questions, confirm order statuses, and engage visitors instantly - even when your team isn’t online.
• Kommo AI enhancements: Use Kommo AI to suggest smart replies, analyze conversations, and help keep messaging efficient and consistent.
• Order-driven automation: Sync every new order into Kommo as a lead or contact, complete with products and customer details.
• Broadcast access: Filter WooCommerce leads and send targeted messages about new arrivals or special deals using Kommo’s broadcasting tools.
• Salesbot reminders: Let Kommo Salesbot handle cart abandonment messages or reminders, keeping customers engaged at just the right moment.

Kommo brings intelligence and automation to WooCommerce stores. AI Agent delivers round-the-clock customer support, while Kommo AI ensures every conversation is smooth and on-brand. Add in Kommo’s powerful CRM tools - like visual pipelines, multichannel messaging, and smart automations - and WooCommerce becomes more than just an online store: it becomes a streamlined growth engine.

1. In Kommo, go to Settings > Integrations > WooCommerce and click Install.
2. Accept the privacy policy, enter your store URL, and click Connect store.
3. Log in to your WooCommerce account and click Approve when prompted.

That’s it, your connection is live ⭐. Visit our setup guide to learn more about this connection or read our blog article to explore all the features.

• Kommo account (available on all plans, including the free trial period)
• WooCommerce store on WordPress (Fees may apply, contact the service for tariff details)