WeChat Integration

The WeChat integration in Kommo allows you to convert WeChat chats into leads, automate responses, and manage customer interactions directly within your CRM. This integration ensures that every conversation is captured and organized, enabling efficient communication and follow-ups.

Enhance your lead management and communication processes with these creative uses:

• Instant lead creation: Automatically create leads in Kommo whenever someone new contacts you on WeChat.
• Unified inbox: Manage all your WeChat conversations alongside other messaging channels in Kommo's unified inbox.
• Automated responses: Set up automated replies using Kommo's Salesbot to engage with customers instantly.
• Lead segmentation: Categorize leads based on their interactions and interests for targeted follow-ups.
• Performance tracking: Monitor and analyze the effectiveness of your WeChat communications through Kommo's analytics tools.

Kommo users appreciate the WeChat integration because it centralizes customer interactions, automates responses, and streamlines lead management. By connecting WeChat with Kommo, businesses can enhance their customer engagement, improve response times, and increase conversion rates.

To connect WeChat, follow these steps:

• Go to Settings > Integrations > Search WeChat and click Install.
• Follow the prompts to authorize the connection between Kommo and your WeChat account.
• Configure your settings.

That’s it, your connection is live ⭐.

• Kommo account (available on all plans, including the free trial period)
• WeChat account (Fees may apply, contact the service for tariff details)