Website chat button Integration

Integration overview

The Website chat button integration lets you connect with visitors the moment they land on your site. Every conversation becomes a lead in Kommo, allowing you to track interactions, respond instantly, and stay connected with potential customers. Combined with automation and chatbots, it ensures fast responses and streamlined communication.

💡 Cool ways to use Website chat button and Kommo

  • Instant lead capture: Turn every visitor message into a new lead in your Kommo pipeline.
  • Real-time conversations: Reply to site visitors directly from the lead card without switching tools.
  • Automated replies: Use bots to answer FAQs, collect details, and qualify leads before your team steps in.
  • Customer support made simple: Keep all chat history in one place, so your team always has context.
  • Sales acceleration: Route inquiries to the right sales reps and reduce response time.

❤️ Why do Kommo users love the Website chat button?

With Kommo’s Website chat button, you turn your site into a powerful lead generation tool. All conversations are centralized inside Kommo’s multichannel CRM, where you can use visual pipelines, automations, and follow-ups to close deals faster. No lead slips away, and your sales and support teams stay perfectly in sync.

🔌 How to connect the Website chat button

To connect a Website chat button, follow these steps:

  • Navigate to Setup pipeline in Kommo > Automate.
  • Add source > Website chat button.
  • Customize the widget appearance and copy the installation code.
  • Paste the code into your website.

That’s it, your chat button is live ⭐. Visit our setup guide to learn more about this connection. You can also read our detailed article on the website chat button.

📍But that’s not all - with Kommo, you can add a website chat button to your Shopify, Nuvemshop, WooCommerce store, Wix website, WordPress website, or use the Googler Tag Manager for quick-install. Head on to our setup guide to learn the connection process for each.

⚒️ What do you need

Kommo account (available on all plans, including the free trial period)

Your website