The Twilio integration adds new features in your account:
- Twilio app added to the interface;
- Click on a phone number to make a call;
- Calls recordings are saved in the lead card;
- Add call summary.
Twilio is a cloud communications platform that provides voice call services, letting you connect with customers across the world. Make, receive, and monitor calls with Twilio.
With Kommo, Twilio users get a solution which lets you set up the whole sales and marketing process, enabling you to increase sales with its many features and automations. Adding Twilio in Kommo will let you get more out of your phone communication and increase its efficiency.
By integrating Twilio you will add call center like features in your Kommo account. You can organize calls using tasks and reminders. All calls are saved and can be replayed in the lead card. Get more out of both platforms by adding telephony in your Kommo account.
The Twilio integration is a simple way to add phone calls to your Kommo account. Free your time and resources by making and receiving calls in Kommo. Make calls, receive calls and voice messages, create call lists, browse call records, and make notes while talking to the client. Using Twilio in Kommo is as easy as dialing the phone number of your client.
In order to install the Twilio extension, you should register an account with Twilio, if you haven't already done so. It is completely free. Next, please purchase a Twilio number. Once done, please go to Account Settings on your Twilio page, copy your Account SID and Auth Token. Then go to the Kommo account section Settings -> Integrations, open Twilio, and paste the values in the corresponding fields.