TikTok Ads Manager Integration

The TikTok Ads Manager integration helps businesses capture and manage leads from TikTok Instant Forms and Instant Messaging Ads directly in Kommo.

With Instant Messaging Ads, you can link your TikTok ad campaigns to chat channels like WhatsApp, Facebook Messenger, or TikTok chat, allowing users to message you instantly — while Kommo automatically tracks, organizes, and updates all related leads in one place.

With this integration, each TikTok Instant form submission automatically creates a lead in your CRM, complete with all the form responses mapped in your lead card.

• Instant Messaging Ads: Route ad clicks directly to chat channels like WhatsApp, Facebook Messenger, or TikTok chat — Kommo instantly creates a lead and logs the full conversation history.
• Instant lead capture: Automatically collect leads from TikTok Instant Forms without manual entry, ensuring no potential customer is missed.
• Pre-filled lead profiles: Map TikTok form fields to Kommo lead card fields so you have the form responses directly in the lead card for full context, making follow-up faster and more accurate.
• Event set tracking: Automatically send lead and conversion events back to TikTok Ads Manager to improve campaign optimization and targeting.
• Automated follow-ups: Use Kommo’s automation features to trigger follow-up tasks, reminders, or messages as soon as a lead is captured.
• Campaign optimization: Monitor which Instant Forms generate the most leads and adjust your ad campaigns accordingly to improve ROI.
• Team collaboration: Keep your sales team in sync by having all TikTok leads centralized in Kommo, with activity history and notes available for everyone.

Kommo users love how this integration turns TikTok into a powerful lead-generation engine. From Instant Forms to Instant Messaging ads, every interaction becomes a qualified lead — instantly captured, enriched, and routed into the right pipeline. With event sets sending real-time insights back to TikTok and Kommo automating every follow-up, teams convert engagement into meaningful conversations faster than ever.

• In Kommo, go to Settings > Integrations > TikTok Ads Manager and click Install.
• Log in with your TikTok for Business account (or link your regular TikTok account to a TikTok for Business account).
• Grant permissions and confirm your account connection.
• Go to the Instant Messaging tab to create event sets linking your TikTok Ads account with channels like WhatsApp, Facebook Messenger, or TikTok chat.
• Add TikTok Instant Forms by selecting the account, mapping form fields to Kommo fields, and assigning tags or pipeline stages.
• Set up triggers in your pipelines to automatically send lead activity data back to TikTok Ads Manager for analytics and campaign optimization.

That’s it, your connection is live ⭐. Visit our setup guide to learn more about this connection or read our blog article to explore all the features.

• Kommo account (available on all plans, including the free trial period)
• TikTok for Business account (or a regular TikTok account linked to a TikTok for Business account; Fees may apply, contact the service for tariff details)