The Tegsoft integration in Kommo transforms your CRM into a powerful, all-in-one communication and contact centre. By connecting Kommo with Tegsoft, you can centralize all your customer engagement channels, making it easier than ever to manage customer interactions and respond quickly.
By integrating Tegsoft with Kommo, you will get several amazing features:
- All incoming and outgoing calls are automatically saved in Kommo.
- Access call recordings directly within Kommo.
- Calls are automatically linked to the relevant contacts, companies, or deals.
- Create and update leads in Kommo while talking in Tegsoft.
- Use Tegsoft tools directly inside the Kommo interface.
- Review call history and notes in Kommo at any time.
Use this integration to enhance customer communication and drive better engagement:
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Omnichannel synergy: Easily switch between channels like responding to a text after a missed call without losing context, all within Kommo using data from Tegsoft.
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Real-time caller info: Automatically display lead card details in Kommo when a customer contacts you through Tegsoft.
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Call logging: Keep a full record of call activity and outcomes in Kommo for complete visibility and context.
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Instant responses: Trigger follow-ups or automation workflows based on call status or duration.
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Multi-channel visibility: Gain a 360° view of all customer interactions in one dynamic drag-and-drop sales pipeline in Kommo.
Because together they simplify complex workflows. Tegsoft manages calls and customer interactions, while Kommo brings everything in one unified pipeline, complete with lead tracking, smart automations, and instant context.
Sales and support teams stay in sync, follow-ups happen on time, and every conversation is right where it belongs with zero tool switching.
To connect Tegsoft with Kommo, you need to do the following:
- Make sure you have active accounts with both Tegsoft and Kommo.
- Go to Settings>Integrations> Search for Tegsoft.
- Click Install, then enter your Tegsoft username and password to connect.
That’s it, you’re live 🥳. Once connected, you can manage calls, SMS, emails, and social media directly from Kommo. You’ll have access to call recordings, call history, and can link conversations to leads or deals automatically.
