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Messaging automation and lead engagement

All integrations⚙️ Built-inMessaging & SMS

RingCentral text messaging Integration

Integration overview

The RingCentral text messaging integration in Kommo enables you to send and receive text messages directly from your CRM. By connecting RingCentral, you can automate communication workflows, engage leads effectively, and maintain a comprehensive record of all interactions. This integration enhances your ability to reach customers through SMS, ensuring timely and personalized communication.

💡 Cool ways to use RingCentral text messaging and Kommo

Elevate your SMS communication strategy with these innovative uses:

  • One-click messaging: Send SMS messages to leads directly from their contact details, streamlining outreach efforts.
  • Mass messaging: Utilize mass actions to send messages to multiple contacts simultaneously, saving time and effort.
  • Personalized templates: Create and use customizable message templates, incorporating dynamic fields like name and address for personalized communication.
  • Automated workflows: Set up triggers and automations to send SMS messages based on specific actions or events, ensuring timely follow-ups.
  • Comprehensive tracking: All sent and received messages are automatically logged in the lead card, providing a complete communication history.

❤️ Why do Kommo users love RingCentral text messaging?

The RingCentral text messaging integration empowers Kommo users to manage SMS communication directly within their CRM. With tools like one-click messaging, bulk outreach, and automated workflows, users can connect with leads seamlessly and at scale. Kommo’s visual pipeline ensures that all interactions are logged and accessible, providing a bird's-eye view of each lead's journey. This enhances productivity, improves customer engagement, and streamlines communication processes.

🔌 How to connect RingCentral text messaging

To connect RingCentral text messaging, follow these steps:

  1. Go to Settings > Integrations > Search RingCentral text messaging and click Install.
  2. Enter your RingCentral login credentials.
  3. Authorize the connection and select your business number.

That’s it, your connection is live ⭐. Visit our setup guide to learn more about this connection.

⚒️ What do you need

  • Kommo account (available on all plans, including the free trial period)
  • RingCentral account (Fees may apply, contact the service for tariff details)