WhatsApp templates for automotive industries

A WhatsApp template is a Meta-approved message format that lets your business send automated notifications to your customers.

For the automotive industry, this is a game-changer: automate service reminders, repair status updates, and parts arrival notifications. WhatsApp templates guarantee your communication is consistent, professional, and always delivered — no more messages lost in a customer's SMS inbox.

Use WhatsApp templates within your current operations to ensure a frictionless experience from booking to follow-up.

• Automate appointment confirmations with WhatsApp templates to reduce errors, prevent no-shows, and speed up intake.
• Send real-time updates during repairs to keep customers informed and build trust without extra work.
• Deliver automated check-ins, surveys, and maintenance reminders to stay connected and retain every customer.

Here are 15 ready-made templates engineered for your business that you can use today ⬇️

Confirm service appointments or test drives automatically with clear time, location, and preparation details for smooth communication.

Reduce lost deals by following up on sales proposals automatically with WhatsApp template messages.

Inform customers of their order status instantly via WhatsApp templates.

Announce new car model arrivals with images and clear CTA links to keep your customers informed on your latest products.

Encourage quick action with limited-time offers on services or specials, paired with “Learn More” and “Book Now” buttons.

Instantly alert customers the moment a back-ordered part or popular car model is back in stock, creating an immediate sales opportunity.

Engage customers with personalized WhatsApp messages suggesting relevant upgrades or additional services.

Reward repeat business. Automatically issue exclusive discounts for service or accessories after a purchase or major repair to encourage the next visit.

Collect instant feedback directly in WhatsApp. Send an automated request after service or purchase with quick-rating buttons to effortlessly boost review collection.

Automatically notify customers about earned points, member perks, and exclusive offers to encourage their next service or purchase.

Keep clients on track with automated reminders for upcoming appointments, paperwork, or scheduled services.

Make your best customers feel valued. Offer loyal clients or previous buyers first access to new inventory, special financing rates, or premium service slots.

Automate invites to your referral program, offering incentives for both the referrer and the new customer for sales or service.

Send helpful break-in instructions for a new car or care tips after a major repair, keeping the channel open for support.

Increase revenue with data-driven outreach. Based on customer history, send tailored recommendations for their next service interval, relevant accessories, or a vehicle upgrade.

Tired of missed calls and chaotic communication? Kommo, in an official partnership with Meta, provides direct integration and tools to address it.

Implement these 15 professional WhatsApp templates to transform your customer touchpoints — from service reminders to sales follow-ups — into an automated, revenue-driving workflow. Build greater trust, eliminate no-shows, and secure more repeat business using the platform your customers prefer.

Build trust and drive repeat business with automated communication. Launch your first campaign in minutes — start a free 14-day Kommo trial today.