The complete guide to TikTok CRM for modern marketers

TikTok AI meets sales automation with Kommo CRM

September 9, 2025

5 min.

The TikTok AI ad toolkit has just been supercharged with three powerful new features: Text-to-Video, Image-to-Video, and Showcase Products. These tools enable brands to create eye-catching video ads in seconds, with no film crew required.

In this article, we will tell you all you need to know about this feature and how to implement it with Kommo AI to skyrocket your AI journey. 😌

Let's understand these in detail 👇

What is TikTok AI

TikTok AI is a suite of machine learning tools that power personalized video recommendations, help creators edit content quickly, enable automated captioning and voiceovers, and let brands generate ad content with AI-generated avatars, scripts, and short clips.

Latest features of TikTok AI

TikTok AI automation is revolutionizing the ad creation experience for creators on the platform, and with these latest updates, it takes it a notch higher:

1. Text-to-Video

The text-to-video feature lets advertisers turn a simple prompt into a tailored video complete with visuals, actions, and product highlights.

TikTok AI automation: Text to Video

2. Image-to-Video

The image-to-video feature allows you to turn product shots, mood boards, or any brand image into polished videos.

Just upload the image and write a prompt to generate the video!

TikTok AI automation: Image to Video

3. Showcase Products

The Showcase Products feature uses TikTok’s AI-generated avatars to create realistic, on-brand product demos, showcasing how items like clothing or mobile apps work in action, all without the need for models or actors!

Upload a product image, pick an AI model, and generate a video showcasing it - as simple as that!

TikTok AI automation: Showcase Products

These TikTok AI tools elevate simple ideas into compelling videos, empowering advertisers to innovate swiftly and creatively like never before. They speed up production, cut costs, and help brands engage audiences more effectively.

Benefits of TikTok AI

Now, let’s take a look at the top benefits for your marketing and sales teams 🎉

Benefits of TikTok AI.

1. Speed up content creation

AI-powered tools like text-to-video and image-to-video cut production time dramatically, letting you launch campaigns faster and keep your sales funnel flowing.

2. Cut costs on creative resources

No need for expensive photo or video shoots - AI avatars and automated editing reduce your production costs while maintaining high-quality, on-brand content.

3. Data-driven optimization

TikTok AI tools continuously learn from viewer interactions, helping you optimize creatives and target audiences more effectively, boosting your campaign ROI and sales conversions.

Maximizing the impact of TikTok AI

When you use TikTok AI effectively, you are bound to receive more messages from potential customers. How do you handle the multitude of messages?

It is essential to use tools to help you automate customer engagement, too. If you are looking for the best tool, Kommo is your perfect option.

Kommo is an AI-powered CRM that streamlines sales and customer communication by unifying messages from all your customer communication channels into one platform, allowing you to automate your engagement with chatbots, AI agents, and more.

You can easily automate it all with Kommo’s AI suite and ignite your TikTok impact like never before 🔥

📍Remember: To connect your TikTok to a CRM software, you must have a TikTok Business account

Kommo and TikTok 🏆

Kommo is one of the world’s first CRM to bring you TikTok integration. Kommo’s TikTok integration centralizes your TikTok messages into one inbox, automatically turning conversations into leads. It uses an AI-driven Salesbot to respond instantly, qualify leads, and streamline follow-ups.

TikTok integration in Kommo.

This allows you to manage your TikTok engagement alongside your other connected channels, such as WhatsApp, Instagram, boosting efficiency and sales.

Kommo’s AI tools

Kommo’s AI tools save you time and effort by automating lead qualification, delivering instant, smart responses, and summarizing conversations for quick follow-ups.

They help you engage customers more effectively, prioritize high-value leads, and close deals faster ⚡

Let's check them out:

1. Kommo’s AI Agent

Kommo’s AI Agent is your 24/7 virtual assistant that instantly responds to customer inquiries by pulling real-time data from your product catalog to answer questions, recommend items, and track orders.

Kommo + TikTok AI Agent.

Kommo’s AI agent is perfect for managing TikTok leads at scale. It will answer product questions and recommend products to your customers within your TikTok inbox.

Kommo’s AI agent.

📍Note: Read our AI agent article to learn more about how the AI agent works.

2. Kommo’s conversational AI tools

Ditch the generic replies with Kommo AI. Kommo AI analyzes your brand’s voice and then upgrades your drafts with messages that feel authentically you. Need it shorter? Funnier? Or more professional? Just write a draft, and Kommo AI will tweak it to perfection.

Kommo AI’s Rewriter tool.

📍Note: Read our conversational AI article to learn about all the features.

But Kommo goes way beyond AI 🚀

Take your TikTok strategy from good to unstoppable with these game-changing features 👇

Top Kommo features

1. Salesbot

Kommo’s Salesbot automation features will ensure your engagement is always on point. Let's look at some of Salesbot's automation features designed specifically for TikTok 👇

- Trigger custom replies for each TikTok Ad

Kommo’s Salesbot can detect exactly which TikTok ad a lead came from and instantly send a tailored reply, like a discount, offer, or follow-up message. It’s a powerful way to boost engagement, personalize the experience, and track ad performance with zero manual effort.

Trigger TikTok Ad-specific replies.

- Automate replies with keyword triggers

With Kommo’s Salesbot, you’re in the driver’s seat. Create keyword-based triggers that instantly drop links in the comments or send booking info straight to someone’s DMs. It’s a fast, effortless way to keep replies relevant and your engagement on point, automatically.

Let keywords drive the perfect response.

- Auto-adjust responses according to follower status

Kommo’s Salesbot can instantly check if someone follows you before responding, then send a message tailored to their status. Whether it’s a thank-you for followers or a nudge to hit that follow button, your outreach feels more personal and purposeful.

Tailor replies by follower status.

📍Note: Read our TikTok automation article to learn about all of the Salesbot automation features for TikTok.

2. Flexible Pipeline

Kommo streamlines your sales process with a digital, flexible pipeline that allows you to get a bird's-eye view of your sales process.

Kommo’s Pipeline.

3. Unified inbox

Kommo’s unified inbox brings together all your customer conversations, including email, WhatsApp, TikTok, and e-commerce stores like Shopify, so you never miss a message.

Kommo’s unified inbox.

📍Note: Read our Ultimate guide to Kommo to learn about Kommo’s features, pricing plans, and much more!

In conclusion

If TikTok’s AI tools let you create eye-catching ads at zero cost, why let slow, manual engagement hold you back?

When your content is automated and scalable, your customer communication should be too. Kommo’s AI-powered CRM ensures you handle every comment, message, and lead with the same speed and precision as your ad creation.

Why settle for half automation when you can power up the whole journey with Kommo CRM 🚀

Frequently asked questions

Get started with TikTok and Kommo today ⚡

Don’t stop at ad creation, amplify your entire TikTok strategy with Kommo’s powerful automation.

Experience how effortless customer engagement can be with a free trial - no credit card needed, just jump in and explore!

Bushra Shakeel

Writer@Kommo

Bushra is a writer, lawyer, and entrepreneur. When not reading or writing, she’s passionate about exploring new cultures through travel, practicing calligraphy, or just enjoying a perfect cup of tea.

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