Maximize online selling on Lazada with Kommo CRM

Managing your Lazada store just got a major upgrade with the new Lazada integration in Kommo. This way, you can easily connect with your clients across the globe, keeping all your conversations organized in one place.

And there’s more! Get easy access to the Lazada AI agent, your built-in smart assistant that automatically handles routine customer inquiries, helping you connect faster and focus on growing your business.

Ready to take your Lazada selling to the next level? Here’s how Kommo makes it easier than ever! 😌

Integrating Lazada with Kommo brings many benefits designed to streamline your sales processes and improve customer engagement. Here’s how it benefits you 👇

You can manage all client messages within Kommo, eliminating the need to switch between Lazada or any other communication channels that your customers reach out to you on.

Kommo’s Salesbot automates replies to common inquiries and sends promotional messages, keeping customers engaged effortlessly.

Lazada customer interactions are added as leads in Kommo, allowing you to easily track and follow up through the sales pipeline.

Scale your reach with precision using Kommo’s broadcast feature, ideal for promotions, product drops, or timely updates.

Centralized messages and leads make it hassle-free for your team to collaborate, ensuring smooth communication and follow-ups.

Ready to explore how Kommo’s powerful features take your Lazada selling to the next level?

Let’s begin with Kommo’s AI capabilities. These automation features will help you handle routine customer inquiries automatically 👇

Lazada AI agent is a smart virtual helper designed to support sellers on the Lazada platform by automating customer responses, giving preference-based product recommendations, or even sharing order status and delivery updates with customers - all on autopilot!

Kommo’s Lazada AI agent offers a variety of powerful tools to automate customer service, improve engagement, and streamline your operations. Let’s take a closer look!

Regardless of the communication channel, the Lazada AI agent can quickly check if a particular product the customer is inquiring about is available, providing real-time stock updates for customers.

The Lazada AI agent uses customer data to suggest products that match their choices, helping customers find the perfect items faster.

Once a purchase is made, the Lazada AI agent informs customers of live updates about their order and delivery status, ensuring a seamless experience after checkout.

With Kommo AI, your chats always hit the right note. Clear, accurate, and on-brand. Make every response polished and professional without any extra effort.

But with Kommo, there is always more. Read on to find out other powerful features of the Lazada integration in Kommo.

Take your Lazada business to the next level with Kommo’s advanced tools. Everything you need, from automation to organization, is built right into Kommo.

No more mixing leads from different sources. Lazada has its dedicated pipeline in Kommo! This means all your Lazada leads flow into a single, streamlined view, keeping your sales process organized and focused. It’s easier than ever to track, manage, and convert Lazada leads without cluttering your other pipelines.

Manual updates are a thing of the past with the latest Lazada integration into Kommo. Any price changes you make in your Lazada store are instantly reflected in Kommo. Stay synced without lifting a finger, no more outdated information in your CRM.

Adding new products just got easier. When you create a new product in your Lazada store, it’s automatically updated in Kommo’s “Products” section. No more double work. Just a smooth, up-to-date product list right inside your CRM.

When a customer places an order on Lazada, a deal is instantly created in Kommo, complete with the order number, customer details, payment method, delivery info, and product list. The deal stage updates automatically based on order status, so your pipeline always reflects the latest progress.

In Kommo, all customer chats are combined into a single thread, even if a customer has multiple orders at different stages. Orders and messages are tracked separately. This keeps communication organized and easy to follow, saving time and helping you manage multiple orders without losing context.

From the Lazada AI agent to automatic order syncing and unid=fied chat, Kommo brings all the essential features into one platform. Now, let's walk you through how to set it up so you can hit the ground running.

Getting started with Lazada in Kommo is quick and easy. Just follow these 6 simple steps to connect your account:

1. In Kommo, click > Settings> Integrations and search for “Lazada.”

1. Click the “Install” button. In the confirmation window, accept the privacy policy by checking the box, then confirm by clicking “Install” again.

1. Select the country associated with your Lazada account, then click “Go to Lazada Marketplace.”

1. Select the Kommo account you’d like to link with Lazada, then click “Allow” to continue.

1. Next, you’ll be redirected to the Lazada Open Platform page. Log in with your Lazada account credentials and click “Submit.”

1. You’ll automatically return to Kommo, where confirmation will show that Lazada is now connected.

And that’s it! Your Lazada store is now successfully connected to Kommo 🥳

With Lazada now integrated into Kommo, sellers across Southeast Asia can manage their customer interactions and sales process in one place. From real-time order syncing to smart AI-powered support, this setup helps you stay organized, respond faster, and easily scale your Lazada business.

Ready to take your Lazada store to the next level with powerful CRM tools? Try Kommo for free and explore all the features of the Lazada integration, including the smart AI Agent, starting today!