In sales, speed is everything. Your customers are on WhatsApp, Instagram, TikTok, and Facebook, often before your morning coffee.
That’s where Kommo comes in. More than just a CRM, Kommo is the central command centre for all your customer conversations. And with the right integrations, it transforms into a sales powerhouse - automating replies, capturing leads, and turning every like, message, and click into a step towards closing the deal.
Today, we are diving into the top Kommo integrations that can supercharge your business operations 🚀
1. WhatsApp Business integration
Kommo’s WhatsApp Business integration puts the world’s most popular messaging app right inside your CRM so that you can chat with customers instantly, personally, and at scale. Setup is quick, so there’s no complex tech work, and everything is cloud-powered by Meta for reliability.
With Kommo’s WhatsApp Business integration, you can 👇
- Automate Support with WhatsApp AI.
Handle routine questions, guide customers toward purchases, and keep leads warm 24/7 with Kommo’s WhatsApp AI agent - all while it learns from your company’s resources and policies so your team can focus on closing deals.
Kommo’s WhatsApp AI agent.
- Send interactive WhatsApp Carousel messages.
Showcase multiple products, services, or offers with scrollable image cards, right inside your chats, allowing customers to browse and interact with them.
Think of WhatsApp Flows as interactive forms, but inside a chat. With Kommo, customers can answer questions, share details, and make choices in a guided conversation; no back-and-forth needed. It’s a fast, friendly way to collect the info you need and turn interest into action.
Kommo’s WhatsApp Business integration turns every chat into a seamless, personalized sales moment, making it easier than ever to convert conversations into loyal customers 🤩
2. TikTok integration
Kommo is one of the world’s very first CRM platforms to seamlessly integrate TikTok Business Messaging and lead generation so that you can turn every interaction into a sales opportunity.
- Boost engagement with instant TikTok Ad replies.
Kommo’s Salesbot instantly responds with tailored offers, such as discounts or special deals, when someone messages you from a TikTok ad, turning clicks into trackable real conversations.
Track which TikTok Ads bring the most engagement.
- Send keyword-driven smart replies.
With Kommo’s Salesbot, you control responses based on keywords in comments or messages - whether it’s sharing a booking link or sending people to your website, keeping your TikTok interaction sharp and on-point.
Customize your responses based on keywords.
- Bridge TikTok to multi-channel outreach
Turn every TikTok comment, DM, and interaction into a trackable lead, synced across channels like WhatsApp, Instagram, and Messenger so that you can manage all conversations from one smart, automated hub.
Multi-channel outreach via TikTok.
3. Instagram
Kommo’s Instagram integration brings all DMs, mentions, and comments into one inbox, making it easy for businesses to engage their audience. With automated, personalized replies, you can capture more leads, nurture relationships, and keep your sales pipeline flowing, without juggling multiple apps.
With this integration you can 👇
- Automate lead capture and qualification.
Collect contacts from Instagram interactions and add them to your database automatically. Kommo’s Salesbot then qualifies leads and sends timely, relevant follow-ups, making lead generation effortless.
Automatic lead capture in Kommo from Instagram.
- Check follower status and send tailored replies.
Kommo’s Salesbot customizes messages based on whether the user follows you, creating more personal and relevant interactions.
Keyword-based replies in Instagram.
- Greet new DMs with pre-filled Instagram icebreakers.
Give customers a few preset message options to choose from, making it easy to start the conversation and creating a great first impression.
Ice-breakers on Instagram.
4. Zapier integration
Kommo’s Zapier integration connects your CRM with over 2,000 apps, making automation simple and code-free. From capturing leads and managing tasks to handling documents and processing payments, Zapier streamlines your workflows by automating repetitive tasks, reducing errors, and ensuring your data stays synced across all tools.
- Automate lead capture across platforms.
With Zapier, seamlessly import leads from Typeform, Asana, Magento, Google Sheets, and Brevo directly into Kommo, ensuring no lead is missed and your sales pipeline stays organized and full.
The Zapier integration in Kommo.
- Connect more payment platforms
While Kommo integrates with Stripe, Zapier lets you connect with other payment platforms like PayPal and PAYMILL. This enables automatic updates of lead profiles with payment details, giving you a complete view of each customer’s journey.
Connect to PayPal and PAYMILL via the Zapier integration in Kommo.
- Simplify document handling
Through the Zapier integration in Kommo, document handling becomes a breeze with tools to create and manage proposals, contracts, and invoices. For example, link SignNow to send contracts for e-signature directly from Kommo, reducing admin work and accelerating the sales cycle.
Connect to document handling apps via Zapier integration in Kommo.
5. Facebook integration
As an official Meta Business Partner, Kommo’s Facebook integration takes messenger-based sales to the next level. It automatically captures leads, organizes every conversation, and delivers quick, personalized responses - helping your team engage customers faster and close more deals, all without leaving the Kommo platform.
- Capture leads automatically from Facebook Messenger.
With Kommo, every new message on your Facebook Business Page instantly becomes a lead in your sales pipeline - ensuring no opportunity is missed and your team can respond right away.
Capture leads from Facebook Messenger in Kommo.
- Enhanced communication with Salesbot
Kommo's Salesbot can be deployed within Facebook Messenger conversations to automate responses, qualify leads, and provide instant information to customers. This feature saves time and ensures consistent communication.
Create a no-code chatbot for Facebook Messenger.
Integrate Facebook Messenger directly into your website using Kommo's website chat button. This feature allows visitors to initiate conversations with your team without leaving your site, enhancing user experience and lead capture.
Add a Facebook Messenger chat button to your website.
Wrap up
Unlock the full power of your sales with Kommo’s top integrations. From WhatsApp and TikTok to Instagram, Zapier, and Facebook, every tool works together to capture leads automatically, streamline communication, and turn interactions into revenue.
With Kommo, your business doesn’t just keep up - it accelerates, converting every opportunity into growth and every connection into a loyal customer 🤩
Supercharge your business with Kommo today ⚡️
Turn every lead, message, and interaction into an opportunity with Kommo’s all-in-one CRM. Seamlessly connect your favorite tools—social media, e-commerce, payment systems, and more—through 200+ powerful integrations. Streamline your workflows, engage customers instantly, and watch your sales soar.
Start your free trial today and experience the future of sales—no credit card needed!