AI agent tools are software systems powered by artificial intelligence that can perform tasks, make decisions, and take actions on behalf of a business, often without needing human supervision.
Given how saturated the market is, we explore the best AI agent tools across five key categories, each with its own options. This article is your ultimate choice kit for AI agent tools for business.
Sit tight and let’s get to it ☺️
What are AI agent tools?
AI agent tools function as digital employees. Depending on your business needs, AI agent tools can help with answering customer inquiries, managing leads, automating sales follow-ups, handling repetitive processes, analyzing data, generating reports, and even integrating with multiple business apps to execute tasks across an entire workflow.
AI agent tools are transforming the way businesses handle communication, lead qualification, customer support, scheduling, marketing automation, and e-commerce personalization.
Why AI agent tools are important for businesses in 2026
AI agent tools are rapidly becoming essential for modern businesses because they help organizations work faster, smarter, and more cost-effectively. Here’s why they matter 👇
- Automate repetitive tasks
- Operate 24/7 without fatigue
- Improve accuracy and reduce errors
- Boost team productivity
- Lower operational costs
- Personalize customer interactions
- Deliver business insights faster
AI agent tools combine capabilities like natural language processing (NLP), machine learning, automation, and data analysis to understand instructions, interact with users, and complete workflows from start to finish.
Now that we have clarified what AI agent tools are and how they can help you, let’s explore the top platforms that offer AI agent services needed for you in different areas of your business.
AI agent tools for customer communication & sales automation
AI agents automate the entire customer journey, from first hello to post-sale follow-up, driving efficiency and growth.
1. Kommo AI agent
Kommo AI agent is a virtual assistant powered by AI, designed to boost sales and support by instantly answering customer questions across all communication channels with no manual work required.
It uses the company policies, product information, and knowledge base to recommend options, answer FAQs, and chat 24/7 with your clients.
Kommo combines lead and task management with no-code automation, AI-powered chatbots, and customizable pipelines, making it ideal for streamlined sales workflows.
Kommo is a CRM built around messaging, letting teams bring conversations from WhatsApp, Instagram, TikTok, email, and more into a single inbox.
The Kommo AI agent can:
- Automate natural human responses to incoming customer inquiries across all channels like WhatsApp, TikTok, Instagram, Facebook Messenger, Live chat, and more.
- Provide real-time product availability and personalized suggestions for each client based on their preferences.
- Autonomously handle the entire life cycle of booking and scheduling appointments.
- Launch salesbots, assign team members to each lead, and move leads along your sales pipeline.
What’s more is that you can connect the AI agent directly to your e-commerce stores, such as Shopify, Nuvemshop, WooCommerce, Lazada, and more!
Pricing
Kommo pricing is divided into three tiers: the Base plan costs about $15 per user/month, the Advanced plan is $25, and the Enterprise plan is $45 — each level unlocking more automation, advanced features, and higher limits on contacts and custom fields.
2. Intercom Fin AI agent
Intercom’s Fin AI agent is a powerful AI-driven customer support tool that automates responses across chat, email, social media, and more. It runs on Intercom’s patented “Fin AI Engine,” built for high-accuracy outputs and robust performance on complex analytical queries.
Fin is configurable, allowing you to adjust its tone, answer length, and integrate it with your knowledge base or external systems, making it a flexible choice to automate customer support while keeping costs low.
Pricing
Pricing for Intercom’s Fin AI Agent is based on outcomes, so you only pay when Fin successfully resolves a customer conversation. Each resolution costs US$0.99, and you’re billed only once per conversation, even if the AI handled multiple questions.
If you use Fin as part of Intercom’s full Helpdesk suite, there’s an additional charge of US$29/month for each agent.
Other top tools
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ManyChat: Provides AI-powered chat automation across Instagram, WhatsApp, Messenger, SMS, and more. It’s great for marketing flows, simple customer interactions, and lead capture, but its CRM integrations are limited, and it doesn’t offer deep sales pipeline or deal-management features.
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Respond.io: A unified messaging platform that supports multiple channels (WhatsApp, Instagram, Messenger, email, etc.) with no-code automation and AI agents. While it integrates with CRMs like HubSpot or Pipedrive, managing a truly seamless sales pipeline often requires additional configuration or external workflows, which can make deal tracking less frictionless.
Comparison table: AI agent tools for customer communication & sales automation
AI agent tools for productivity, scheduling & knowledge management
When knowledge is scattered, and tasks are manual, productivity slows. AI agents streamline productivity and scheduling, keeping teams moving efficiently.
1. Notion
Notion AI sits inside the workspace you already use and helps you work through ideas, notes, and documents more quickly. It can draft text, adjust tone, tighten up long pages, pull out action items, or help you think through new concepts, all without needing to jump between tools or copy content elsewhere.
Pricing
The Notion plan that includes the AI agent is the Business plan that starts at $20/user/month. This seamless integration makes it a powerful tool for accelerating work without leaving your workspace.
2. ClickUp
ClickUp’s AI-powered assistant, Brain AI is embedded across your workspace to help you write, summarize, generate project plans, and automate repetitive workflows.
It offers “Autopilot Agents” that can act autonomously based on your instructions, summarize meetings, prioritize tasks, and even generate custom AI agents. Since it’s deeply tied into ClickUp’s structure, it can pull context from tasks, docs, and projects, making its suggestions highly relevant.
Pricing
For pricing, ClickUp AI comes in two paid tiers: AI Standard costs US$9/user/month, and AI Autopilot costs US$28/user/month.
Other top tools
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Calendly: The go-to scheduling automation platform for individuals and teams, streamlining the entire meeting booking process with intelligent, customizable booking links and seamless calendar integration.
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Cal.com: It’s a powerful, open-source scheduling platform that offers unparalleled customization and control, making it the ideal choice for developers and businesses that want to own their scheduling infrastructure.
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Google Calendar (Duet AI): A deeply integrated and reliable smart calendar that uses AI to effortlessly manage your schedule, automatically generate meeting notes, and suggest optimal meeting times across your organization.
Comparison table: AI agent tools for productivity, scheduling & knowledge management
AI agent tools for accounting & financial management
AI agents eliminate manual work in accounting, reduce errors, accelerate close cycles, and improve financial visibility.
1. Vic.ai
Vic.ai is an AI-native platform built to automate accounting workflows. It integrates directly with your ERP and AP systems, and it can extract context from historical transactions, vendor patterns, and approval rules to make recommendations that feel tailored to your organization.
Its “AI Accountant” features help you process invoices end-to-end, detect anomalies, predict approval routing, and flag exceptions before they become issues. Vic.ai can also surface insights like spend trends, vendor performance, and workflow bottlenecks, turning everyday operations into a data-driven process.
Pricing
Vic.ai’s pricing isn’t publicly listed, since it’s typically customized based on invoice volume and enterprise requirements.
2. Datarails
Datarails is an Excel-native FP&A platform powered by a generative AI assistant, Genius by Datarails. It’s deeply embedded across your financial workflows, helping you consolidate data, generate forecasts and scenario models, surface trends and anomalies, and even draft board-ready reports with narrative insights.
Because it connects directly with your ERP, CRM, bank, and Excel files, it has full visibility of your financial data, making its AI-driven guidance contextually rich.
When you ask for a monthly financial summary, a variance explanation, or a forecast update, Genius can instantly generate slides, charts, and written commentary. This cuts down days of manual analysis to minutes.
Pricing
For pricing, Datarails does not have fixed public per-seat AI-tiers. Instead, they offer customized plans based on your number of users, integrations, and FP&A goals.
Other top tools
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Trullion: Trullion is an AI-driven accounting platform built for lease accounting, revenue recognition, and audit automation. With its AI assistant, Trulli, you can surface risks, interpret accounting policies, and automate complex workflows in seconds.
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MindBridge: An AI-powered financial risk and audit platform that analyzes 100% of transactions to automatically detect anomalies, calculate risk scores, and provide explainable insights for audits and continuous monitoring across key financial areas, with intuitive dashboards and API integrations for seamless deployment.
Comparison table: AI agent tools for accounting & financial management
AI agent tools for marketing campaigns
Effective marketing requires targeting the right audience, coordinating multiple channels, and adapting in real time. AI agents streamline these tasks, making campaigns smarter and more responsive.
1. Jasper AI
Jasper is an AI-powered content creation platform that helps marketing and creative teams generate, optimize, and scale written and visual content across multiple channels. By connecting to your brand guidelines, knowledge bases, and content pipelines, Jasper ensures output is consistent, on-brand, and relevant to your audience.
It can draft blog posts, social media content, ad copy, or long-form marketing materials, and even revise content based on tone, style, or SEO goals, streamlining what would normally be hours of creative work into minutes.
Pricing
For pricing, Jasper offers the Pro (Creator) plan at US $69/month per seat, while the Business plan is custom-priced based on team size, governance needs, and AI agent usage.
2. HubSpot Marketing Hub
HubSpot Marketing Hub is a CRM-native marketing platform with AI-powered tools that help teams automate campaigns, personalize messaging, and optimize engagement across email, social, and other channels.
Its AI agent leverages CRM data to deliver intelligent lead scoring, behavior-based triggers, and dynamic audience segmentation, ensuring every interaction is contextually relevant. You can build multi-step, no-code workflows, generate AI-driven content, and analyze performance in real time, turning complex marketing operations into a data-driven process.
Pricing
HubSpot Marketing Hub pricing starts at US $15/month per user for Starter, US $890/month for Professional (includes 3 core users + $3,000 onboarding), and US $3,600/month for Enterprise (5 core users + $7,000 onboarding).
Other top tools
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Surfer SEO: Surfer SEO is an AI-powered content and SEO optimization platform that helps marketing teams plan, write, and fine‑tune search-friendly articles. Its AI analyzes 500+ ranking factors and uses a built‑in assistant (“Surfy”) to optimize content structure, suggest missing entities, generate outlines, and even write ready-to-rank drafts.
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Writesonic: Is an AI-powered content creation platform that helps marketing teams generate blog posts, ad copy, landing pages, and social media content at scale. Its AI leverages contextual prompts and brand guidelines to create copy that aligns with tone, style, and messaging, while also providing SEO optimization and idea generation tools.
Comparison table: AI agent tools for marketing campaigns
AI agent tools for data analytics
Businesses rely on timely insights to make strategic decisions. AI agents streamline the data collection and analysis process by turning complex datasets into scannable reports and actionable intelligence.
1. Microsoft Power BI
Microsoft Power BI is an AI-powered business analytics platform that helps teams visualize data, track KPIs, and generate actionable insights across multiple data sources. Its AI agent capabilities, including natural language queries and predictive analytics, allow users to uncover trends, detect anomalies, and build interactive dashboards.
Power BI integrates seamlessly with Excel, Azure, SQL, and hundreds of other data sources, turning complex datasets into intuitive, data-driven reports and decision-making tools.
Pricing
Power BI pricing starts at US $14/month per user for Power BI Pro, and US $24/month per user for Power BI Premium and Power BI Embedded for large organizations.
2. Tableau by Salesforce
Tableau by Salesforce is an AI-powered analytics & visualization platform that helps businesses turn raw data into actionable insights. Its AI-driven features, including natural language queries, predictive analytics, and anomaly detection, allow teams to explore trends, monitor KPIs, and make informed decisions quickly.
By integrating with Salesforce, cloud platforms, and on-premise databases, Tableau provides a unified view of business performance, enabling data-driven strategies across the organization.
Pricing
Tableau pricing starts at US $75/user/month for Tableau Standard, US $115/user/month for Tableau Enterprise, and custom pricing for Tableau+ Bundle. The Tableau AI agent is available only with the Tableau + bundle, which includes enhanced AI features for predictive insights and automation.
Other top tools
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Alteryx: A unified, AI-powered data analytics platform that enables teams to prep, blend, analyze, and automate workflows via a low-code canvas and natural language with its Copilot. Its generative AI engine (AiDIN) delivers insights through anomaly detection, root-cause analysis, and predictive modeling, turning raw data into business-ready intelligence.
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IBM Watsonx BI: IBM Watsonx BI is a conversational analytics platform that lets business users ask questions in natural language and get instant, trusted insights. Its AI works with a governed semantic layer and centralized metrics catalog, automating anomaly detection, predictive reasoning, and metric creation.
Comparison table: AI agent tools for data analytics
Choosing the right AI agent tool in 2026
The AI agent landscape is evolving rapidly, and the best choice depends on your workflows, not just features. In 2026, businesses should prioritize tools that integrate deeply with their systems, automate end-to-end processes, and provide explainable insights rather than standalone automation.
Platforms like Kommo CRM exemplify this approach, compounding efficiency across your stack, scaling with your data and teams, and turning everyday operations into autonomous, insight-driven workflows.
Your next sales teammate is an AI agent — meet Kommo 🚀
With Kommo’s no-code AI agent, you can automate communication, qualify leads, schedule meetings, and even personalize e-commerce conversations — all from one place.
Whether your customers reach out on WhatsApp, Instagram, TikTok, or live chat, Kommo’s AI agent is ready to reply instantly, move leads through your digital visual pipeline, and help close deals faster.
So why juggle multiple tools when one can do it all? Start building your first AI agent in Kommo today! It’s free to try, no credit card required.