Kommo AI

Navigate Kommo faster with Copilot

Get instant guidance, and on-screen tips that help you master every feature and work more efficiently inside Kommo.

10x

faster onboarding for new users with Copilot

70%

less time spent requesting support

50%

drop in navigation errors within the system

Ask and get answers instantly with Copilot

No need to click around. Copilot gives quick, plain-language answers about how Kommo works, so you stay focused.

AI Copilot summarizing customer delivery question and showing lead detailsAI Copilot summarizing customer delivery question and showing lead details

Lean on your first line of support

Stuck on a feature? Copilot guides you with step-by-step instructions right inside Kommo.

AI Copilot guiding user on how to create a bot with step-by-step instructionsAI Copilot guiding user on how to create a bot with step-by-step instructions

Let Copilot fill in the blanks automatically

Copilot scans chats, tasks, and notes to spot missing lead info, then suggests and fills in the details once you confirm.

AI Copilot detecting missing info in chat and filling it into lead profileAI Copilot detecting missing info in chat and filling it into lead profile

Navigate every chat with Copilot

For questions beyond Kommo, Copilot pulls instant, verified answers from trusted sources, keeping your team sharp and ready to close.

AI Copilot answering delivery question with data found onlineAI Copilot answering delivery question with data found online

From leads to wins with Kommo Copilot

Kommo Copilot: Your sales wingman

Copilot finds missed questions in chats, generates leads and notes with ease — driving every lead to the finish line.

AI Copilot spotting an unanswered question about an air purifier

Never miss a question — Kommo Copilot spots every unanswered query and serves them up with one click.

Go beyond Copilot with Kommo’s AI Suite

AI Copilot replying in WhatsApp with a refund link and tagging knowledge source

Teach your AI about your store

Train your AI agent in seconds by syncing product info, policies, and FAQs from your online store or importing necessary documents and files.

AI Copilot sending payment link both in CRM and WhatsApp

Chat with clients, anywhere, anytime

Activate your client’s preferred channels and let the AI agent do the rest — welcome clients, answer questions, suggest products, share payment links, and more.

AI CRM auto-translating messages and selecting language in dropdown menu

Seal the deal in any language

Your AI CRM is a natural linguist — English, Spanish, Portuguese, Bahasa, Turkish, you name it. It switches seamlessly, making every conversation feel personal.

Plus, even more AI CRM tools

AI summarizer showing conversation summary about delivery concern

Summarizer

Kommo AI captures what matters and delivers quick summaries — so your team is always prepared.

AI reply tool offering tone and grammar improvements via rewrite menu

Rewriter

Kommo AI makes every reply clear and confident — helping you sound professional, friendly, or even witty.

Suggested reply about return policy being added as draft in chat

AI suggested reply

Never get stuck on what to say. Kommo AI suggests smart, on-brand replies — so every answer is fast, accurate, and helpful.

AI CRM auto-generating task based on user chat about a meeting

Task suggestions

Kommo AI spots action items and turns them into tasks — keeping your team organized and on track.

User rescheduling a beauty appointment through a booking chat, with an available 9–11 AM time slot shown in the conversation

AI booking agent

Kommo AI agent fixes clients’ appointments in the right slots so there is no overlapping.

“Kommo AI is a total game-changer — it summarizes chats and saves hours of manual review.”

user avatar
Aline Silva Bioage Skincare