The Skype integration adds new features in your account:
- Create new leads from Skype
- Respond to messages directly from Kommo
- Add Salesbot to Skype (Advanced plan)
Skype is one of the world's most popular apps for chats, voice, and video calls. It's free to use and lets you connect with your team, partners or current and potential customers.
With Kommo you can transform Skype into a chat which brings in new leads and helps you achieve more sales. Kommo's automations and messenger features will become an irreplaceable tool in your sales & marketing efforts.
Stop switching between Kommo and Skype to chat – send and receive Skype messages right from the lead card. Save time and effort by employing easy-to-build conversational chatbots that are capable of answering typical questions and collecting data. All the conversations are logged in the system for your convenience. You can even request your customer’s opinion by sending out a feedback form at the end of the conversation.
The Skype integration is built-in and designed by the Kommo team. To begin, you should log in or register at portal.azure.com. There, you need to register a new Bot Channel. After doing so, enter the bot ID and bot secret in Kommo. Once that is done, a messaging endpoint is provided by Kommo, which will be added to bot’s settings. The bot is then connected to Kommo and can be used to communicate with your clients!