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The RingCentral integration adds new features in your account:

  • Telephony in Kommo
  • Calls are logged in the lead card.
  • Replay calls in the card feed.
  • Tasks for missed calls.
  • A lead is created for incoming calls from new numbers.

❤️ Why do Kommo users love RingCentral?

RingCentral provides a full business communication platform with a powerful and simple phone system. Easy to set up and connect, it gives Kommo users a full phone solution for their teams.

❤️ Why do RingCentral users love Kommo?

Kommo equips RingCentral users with a complete customer relationship management solution that structures and automates the whole sales and marketing process. It helps companies increase their sales and create loyal customers.

RingCentral and Kommo - better together 🤜🤛

  • Combine Kommo and RingCentral to get more out of your communication with customers and keep all info in one spot;
  • Add notes as you speak and replay logged calls right from the card feed.

💡 Cool ways to use RingCentral and Kommo

  • All of the lead info and communication neatly kept in one place, and it is really convenient to have all the details in front of you as you speak;
  • Every call you make will be saved in the lead card and you can replay it anytime;
  • Click on the number in the lead card to make a call. You will be redirected to the RingCentral app. Once the call is finished, it will be saved in the lead card;
  • If there is an incoming call and it is missed, a task will be created in the lead card notifying of the missed call. If a call is missed from a new number, a lead will be automatically created in the Incoming leads stage.

How to connect RingCentral🔌

The RingCentral integration is built-in and designed by the Kommo team. Installation is straightforward, go to Settings > Integrations and select RingCentral. Install and authorize the connection.

⚒️ What do you need?

  • Available on all plans
  • RingCentral account